Split screen is still buggy and tends to stop showing live feed for one of the cameras, it does restart the feed. Ive tried making sure network connection is stable also. Running a business grade mesh routers. Both cameras are on a 5 GHz network and only the cameras are in that network no other device. I have two cameras…
I took our Nanit pro camera off the floor stand to move to the table top stand and noticed the camera was very hot and there was a rattling sound inside as if there was a loose part moving around. The camera, so far, is still working. This was a gift at our baby shower so I don’t have a receipt for the product. If a…
Thank you to those who submitted your questions regarding our recent outage. We’ve compiled your concerns and addressed them here. If you have any additional specific questions, please reach out to help@nanit.com. Q: How do you plan to mitigate these outages and what process do you have in place to keep your users…
The Nanit app seems to require a wifi password. How do you connect to an open wifi that does not have a password? If not now, when will this be supported?
I initially had issues with the app not detecting breathing as many others have. Per the previous closed threads instructions I deleted the app and redownloaded it. Well now it won’t even let me in… says “server error” I am ****. Considering how much this camera is.. we rely on the safety features and now I can’t even…
To our Nanit Community, Last night, our servers experienced an unforeseen outage that impacted many of our users’ ability to access the app. This resulted from work we are doing to expand our server capacity. It was identified and resolved in approximately 4 hours, and our servers are now able to support a greater volume…
I’ve moved the kids to their own room and now one of the cameras infrared does not work almost at all. I can hardly see one twin in the crib and the other I see perfect. I’ve updated and restarted the camera. Has this happened to anyone and were they able to fix it!
I just traveled and I was able to connect my Nanit to the Wi-Fi at our rental. When I got home last night, I plugged both of our cameras in to their wall mounts and they both connected to our home network with no problem except, my wife and I both had to turn our phones on and off in order for the image to actually load.…
PLEASE CAN SOMEBODY HELP ME. My motion are drag box is not appearing, anybody had same issue?
is anyone else experiencing problems logging in? The app keeps telling me server error and it won’t show video or let me adjust anything. I uninstalled and reinstalled, I’m at a loss.
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Join to hear insights from a new myth-busting study, directly from the ParentData + Nanit Lab study authors, and come away with actionable tips to help identify and overcome sleep disruptions. This event is part of our March 2025 Parenthood Unfiltered series, with expert-led webinars covering teething myths, nap…
This interactive workshop will help parents build healthy sleep habits from day one. Attendees will receive a Newborn Sleep Action Plan to fill out, and walk away with personalized, actionable steps for better sleep. This event is part of our March 2025 Parenthood Unfiltered series, with expert-led webinars covering…
Designed as a hands-on workshop, this session will cover common sleep challenges in infancy, such as disruptions (aka regressions), nap transitions, and nighttime wake-ups. Attendees will get an Infant Sleep Action Plan and expert advice tailored to their baby’s sleep journey. This event is part of our March 2025…
In this interactive session, parents will learn how to continue to foster healthy sleep habits, manage bedtime resistance, and encourage independence. Attendees will leave with a Toddler Sleep Action Plan and clear strategies to implement right away. This event is part of our March 2025 Parenthood Unfiltered series, with…
