Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Background sounds not working

in Camera + App 1 comment

The white noise function, and other sounds aren't working anymore, but they were all working just fine until this afternoon before my little ones nap. I've rebooted it, reconnected it several times and nothing is working. Getting her down for bed tonight was a struggle because she's used to the nanit white noise. How can this be fixed? I've

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