You can now reboot (also known as power cycle) your Nanit Baby Monitor directly from the App! Simply ensure you're connected to the same Wi-Fi network as your camera and initiate the reboot within the App’s Advanced Settings. This feature allows you to quickly resolve many common camera and app issues without needing to…
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Hi, I’m having trouble setting up the Nanit Pro N301. The reset button seems to be stuck and does not press in properly. I also tried disconnecting the power and turning it back on, but the blue light still does not turn on. Could you please check if the camera is working properly?
I have been logging all of my baby’s feeding and diaper change records in the app. However, the app has generated a large number of videos that I do not want to see, and they are making it difficult to review and analyze the information I actually need. Is there any way to filter out these videos, or change the settings so…
My 2 year old son recently moved into his big boy bed. I still want to keep an eye on him in the night so we are using our Nanit baby monitor just on the night stand. Is there a way to set up the monitor over a single (twin) size bed so we can still get sleep analytics? Would the floor stand be my best option for this? Or…
says video from this time is unavailable. The livestream is working but I can’t see any recordings. This is all it shows
Recently every time I go to use the two-way microphone to talk to my daughter through the camera it says connection failed and to try again. We have unplugged the camera and power source and the issue continues. I have updated my app in the App Store so just very confused on why this feature no longer works.
MAC address needed at hotel
I've had this camera and mount now for almost 3 years and the temperature & humidity readings have stopped working. They show up as “- -“. I’ve tried unplugging the camera from the stand countless times, unplugging the stand cord from the wall, making sure firmware is updated, uninstalling & reinstalling the app, etc. A…
For the past 4 days when I am using my app in background audio the audio cuts out. I also keep getting notifications that I am losing connection to the camera (these are not always happening together) but when I open the app the camera is fine. I'm just not able to have the audio consistently which is an issue during the…
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