You can now reboot (also known as power cycle) your Nanit Baby Monitor directly from the App! Simply ensure you're connected to the same Wi-Fi network as your camera and initiate the reboot within the App’s Advanced Settings. This feature allows you to quickly resolve many common camera and app issues without needing to…
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I’m having the same issues with the system reporting no video history available. If I power cycle the camera it will record video history for a few days. Live video and alerts work without issue, even when out of town with my phone on cellular. This problem started around June when I upgraded the camera firmware. The…
my husband has a Google pixel something and I have an iPhone 13 Pro Max. When his app last updated, it has much better features than mine which is up to date. We have two daughters and he’s able to swipe between cameras instead of going into the sidebar and selecting a camera. When he uses split screen he has all the…
all of a sudden for the past few days the nanit is constantly refreshing and reconnecting "getting video stream" on my iPad . we have put it on its own dedicated wifi band, ive reinstalled the app and reset the ipad. I don't know how to fix it.
Recently i went on holiday and took the Nanit with me, unfortunately I was not able to setup it at the hotel but to my suprise when returnjng home is failing to connect where.it always worked, i can see that finds the camara and connects to network then on Ui shows "connect to nanit..." geta stuck here and then shows thr…
Recently, when trying to use the 2-way microphone option on our phones that are connected to our WiFi, we are receiving an error message saying "Connection failed. Try again". Once we log off the Wifi, force close and reopen the app, it seems to be working.
Hello. I have the Nanit Pro. Have been using since February 2025. I realized today that the "Sleep Times" are way off, skewing the information. I have gone in multiple times to update the Sleep Times and it will not save. I have closed and reopened the app, as well as deleted and redownloaded. I am not sure how long this…
Hello, I need urgently the mac address for our NANIT PRO camera. I am trying to set up our my Nanit Pro however due to residential conditions the WiFi is through ask4 Wi-Fi of which I have an account with. Devices are added to the account via the devices Mac/ WiFi address. How do I find this for my Nanit?
Does anyone know why when viewing the nanit on my iPad only 2/3 of the screen goes to nighttime mode and the other 1/3 still remains full brightness
Hi - our wifi button is stuck. Proof of purchase and two photos of the stuck hardware attached.
hi, this morning my app made a very high-pitched beep like an alert. not using a breathing band and my notifications don’t show anything out of the ordinary. It does seem the babies eyes were covered by the mobile hanging in the screen for that moment. Will that set off a high-pitched beep alert? Is that a feature?
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