You can now reboot (also known as power cycle) your Nanit Baby Monitor directly from the App! Simply ensure you're connected to the same Wi-Fi network as your camera and initiate the reboot within the App’s Advanced Settings. This feature allows you to quickly resolve many common camera and app issues without needing to…
Check out our tips on how to get the most out of our forum. Welcome to the Nanit Help & Support Forum! You are in the right place to ask questions about the Nanit Camera & App. Looking for some guidance on getting started? Below are a few easy tips on how to get started in our Nanit Camera & App forum. Have a question?…
If we have babies who do not keep regular bed or wake times. How do we choose a ‘put to bed’ and an ‘out of bed’ time that spans just one regular hour slot? We never receive insights as the chosen sleep times rarely match up exactly with when my baby is put or taken out of bed.
On my second Nanit camera I’ve noticed that the video history is really spotty. It’s missing more than it’s capturing. I regularly use the video stream and it works without issue, same with the background sound baby monitor via the app. The video isn’t choppy when it’s live and the sound doesn’t really drop out. It’s just…
Currently, the Nanit camera temp sensor reads a couple degrees higher than the room temperature. This happens because Nanit software devs didn't offset the device temp to the room temp. Since the camera itself is is always very warm, it shows room temp hotter than it actually is. This would be a necessary fix, because…
my camera has fallen off of the flex stand many times and won’t securely attach to flex stand and now has fell on my baby I’m not happy at all considering the money spent on this baby monitor is there anyway to resolve this issue?
hi, So we’re fairly new to using the Nanit but it’s been a generally frustrating experience. The Nanit home takes forever to load screens or turn on the camera we often just use the Nanit app. Additionally the baby status always take a while to update. Is this normal behavior? It seems like for the cost of this screen it…
Hi - Our baby is very dependant in the white noise, she sleeps only when it's on. The sounds (white noise, waves etc.), stopped working yesterday. The rest of the camera and it's functions are working fine. Can someone help here? Best Roosh
Hello - I am trying to use the audio feature of the camera and it has never worked. I have tried a few times over the last several months and it always does the same thing, when I click the microphone icon it says "Connecting.." then after a few seconds it just says "connection failed. Try again" Please advise, thank you
Hi there, We have 2 profiles for our 1 child. I'd like to delete one. I unpaired it from the camera but now cannot seem to delete it off my screen. Can you please help?
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