Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to contact the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-9 PM EST on weekdays (Monday to Friday) and 12-9 PM EST on weekends (Saturdays and Sundays).
Camera & App
Learn and share how to set up your camera, Wall-Mount, Floor Stand, and Multi-Stand. Find support and guidance for our app, customizing your settings, and more.
Discussion List
Categories
Popular Tags
- Expert Events 21
- Frequent Disconnection 9
- Camera Offline 8
- Feature Request 7
- White Noise & Nature Sounds 6
- Insights Subscription 5
- Live Stream/Feed 5
- Camera Hardware 5
- Breathing Motion Monitoring 4
- Breathing Wear 4
- Camera Pairing/Onboarding/Reconnecting 4
- Accessories/Stands 3
- No Audio 3
- Alerts/Notifications 3
- Camera IR Lights/Night Mode 2
- Video History 2
- Temperature/Humidity 2
- WiFi 2
- Presale 2
- Insight/Sleep Data 2
- Night Light 2
- Update Release Note 2
- App Feature 2
- Motion Detection 1
- Audio Quality 1
