You can now reboot (also known as power cycle) your Nanit Baby Monitor directly from the App! Simply ensure you're connected to the same Wi-Fi network as your camera and initiate the reboot within the App’s Advanced Settings. This feature allows you to quickly resolve many common camera and app issues without needing to…
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I disconnected my camera from the floor stand so that I could use the flex stand at my parents’. We plugged it back in to the floor stand when we got back home and it will not turn on (flex stand still does work though). Why is this happening?
I’m having the same issues with the system reporting no video history available. If I power cycle the camera it will record video history for a few days. Live video and alerts work without issue, even when out of town with my phone on cellular. This problem started around June when I upgraded the camera firmware. The…
Hi - our wifi button is stuck. Proof of purchase and two photos of the stuck hardware attached.
A couple days ago I noticed that when I go to Picture in Picture mode, the sound would immediately disappear and the screen would freeze and stop updating after about 1 min. This is across 3 devices. I have tried to reboot the camera, reconnect to the network, decrease bandwidth, reinstalling the app on my devices,…
Hi - for the past month when I set the app to "background audio" once I am out of the app the audio skips in and out. I can hear my white noise machine and then it gets choppy. Seems to be a common issue for a lot of people. And yes I have power cycled many times. please help
hi! Is there a way to set up the Nanit pro and link it to my phone without starting the sleep insights trial? The baby isn’t here yet but I want to get the monitor set up before he comes. Thank you!!
Can I cover the red lights on the camera? Our baby seems pretty fascinated by them. Would that affect the camera’s night vision?
Since the last couple days the video history and event history are not working. The live feed still works. What could be wrong?
Hi, I would like to use the camera only with video and sound. Can I activate it without a plan please? I'm considering returning the camera otherwise, it's too much hassle to maintain subscriptions for me. Thank you.
Does anyone know why when viewing the nanit on my iPad only 2/3 of the screen goes to nighttime mode and the other 1/3 still remains full brightness
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