You can now reboot (also known as power cycle) your Nanit Baby Monitor directly from the App! Simply ensure you're connected to the same Wi-Fi network as your camera and initiate the reboot within the App’s Advanced Settings. This feature allows you to quickly resolve many common camera and app issues without needing to…
Check out our tips on how to get the most out of our forum. Welcome to the Nanit Help & Support Forum! You are in the right place to ask questions about the Nanit Camera & App. Looking for some guidance on getting started? Below are a few easy tips on how to get started in our Nanit Camera & App forum. Have a question?…
I have two Nanit Pro floor stand cameras. My newer one never has any issues with disconnection. The other one is about a year older, but the same model. For some reason this camera frequently disconnects and will not run any video stream. I have found that unplugging it for 30 seconds and plugging it back in allows the…
We’ve tried all of the Reset protocols
Would be really helpful to have summary/detail cards for the care logs. I.e total number of diapers (broken out by pee and poop), total bottles, etc.
I'm trying to add our newborn to the app, because we don't need it for our toddler anymore. I've already detached my camera from the toddler's profile, and reset it based on other support documentation. Now how am I supposed to create the new baby's profile to add the camera to? Shouldn't there be somewhere in the UI to…
I did find that when connected to mobile data the microphone volume is fine, it is only low when connected to Wi-Fi. I did restart the wifi, repaired the camera with the network, switched between 2.4 and 5Ghz, nothing seemed to work! Thanks.
Hello - I am trying to use the audio feature of the camera and it has never worked. I have tried a few times over the last several months and it always does the same thing, when I click the microphone icon it says "Connecting.." then after a few seconds it just says "connection failed. Try again" Please advise, thank you
Hi - Our baby is very dependant in the white noise, she sleeps only when it's on. The sounds (white noise, waves etc.), stopped working yesterday. The rest of the camera and it's functions are working fine. Can someone help here? Best Roosh
We have had a huge problem with two Nanit pro cameras being too hot to touch and smelling like burnt plastic. After use for two months of our first Nanit pro, our baby's nursery smelled like burnt plastic and the Nanit pro camera was too hot to touch and emitting the burnt plastic smell. We reported it to Nanit, and they…
It looks like you're new here. Sign in or register to get started.