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You can now reboot (also known as power cycle) your Nanit Baby Monitor directly from the App! Simply ensure you're connected to the same Wi-Fi network as your camera and initiate the reboot within the App’s Advanced Settings. This feature allows you to quickly resolve many common camera and app issues without needing to…
Check out our tips on how to get the most out of our forum. Welcome to the Nanit Help & Support Forum! You are in the right place to ask questions about the Nanit Camera & App. Looking for some guidance on getting started? Below are a few easy tips on how to get started in our Nanit Camera & App forum. Have a question?…
I resubscribed to the Insights Memories Plan yesterday through the app on my Android Phone, so the subscription was processed through Google Play. It's been about 24 hours, and the app is STILL showing that I have no active subscription, so a lot of the additional features are still not active, which I need. How long does…
is there a way I can save all the videos under “memories” all at once? Bulk download? I know I can do each video separately but I’d like to download all of them at once. Is this possible? It’ll save me a lot of time. Thanks!
hi is there w way I can download memories to my PC rather then doing it one at a time from my phone ?
Hello, I'm trying to activate my new camera (Nanit Pro + stand support) to prepare for my baby, when I'm using the monitor it does not let me activate without choosing any Plan, which I don't wanna use neither provide my credit card detail, however, the app don't allow me see my camera (just small blur window) without it.
Hi there - we have the Nanit Pro with the floor stand. Our 1 year old was tugging at the floorstand through her crib and it broke at the base. Are there any ways we can get a replacement floor stand please?
Hello Nanit team, We recently purchased an upright camera with a base that has two legs, with the third side designed to rest against the wall. Unfortunately, the upright section snapped at the point where it connects to the base. We unable to hold the stand still land it keeps falling. We when put a tape around it, still…
Hello, how can I activate my Nanit Pro camera without a subscription plan? I would like to see how it looks and works before I commit to purchasing a plan.
Hi, I’ve had a Nanit Camera Pro for just under 3 years and it’s been great. However in the last 2 days, it has completely stopped working. About 4 months ago we noticed that the temperature was wildly off on the tall stand. I raised a ticket with customer service but I got no response. The temperature issue didn’t really…
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