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You can now reboot (also known as power cycle) your Nanit Baby Monitor directly from the App! Simply ensure you're connected to the same Wi-Fi network as your camera and initiate the reboot within the App’s Advanced Settings. This feature allows you to quickly resolve many common camera and app issues without needing to…
Check out our tips on how to get the most out of our forum. Welcome to the Nanit Help & Support Forum! You are in the right place to ask questions about the Nanit Camera & App. Looking for some guidance on getting started? Below are a few easy tips on how to get started in our Nanit Camera & App forum. Have a question?…
Hi there - we have the Nanit Pro with the floor stand. Our 1 year old was tugging at the floorstand through her crib and it broke at the base. Are there any ways we can get a replacement floor stand please?
i think this new nanit app update sucks. i have to uninstall and reinstall app on phone if i close out the app. the live feed will not load on my MacAir. its been like this since yesterday. and there is no log out option?? helpppp
please help. I’ve tried everything.
Hi, Issue 1: I have an iPad Mini 6th Generation and split screen mode is not working for the Nanit app. My iOS version is the most recent (16.6) and my Nanit app version is the most recent (3.11.8 (622)). The split screen function appears and I can click it but I cannot add any cameras to the split screen view (which I can…
When I log into the web browser page (https://my.nanit.com/cameras-and-plans) to watch the kiddo I continually get logged out of my account within a few minutes, usually in less than 10. I don't have this same issue on the iOS app. Every time I am kicked out I have to re-authenticate, meaning re-enter the password and…
Hello - I am having issues with my Insights Plan. We have a nanny who has viewer access but is still unable to view the sleep status “I was put down X minutes ago…” when linked to our wifi. I would like her to have these sleep status notifications without Full Access. Is this possible? Why are they not showing for her even…
the app is not showing me what time my baby fell asleep, woke up, or what time visits were? It worked out first night
I just unboxed my new Nanit Pro and the camera won’t turn on. Tried different outlets and also attaching directly to a different USB cable and it won’t turn on…completely dead.
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