You can now reboot (also known as power cycle) your Nanit Baby Monitor directly from the App! Simply ensure you're connected to the same Wi-Fi network as your camera and initiate the reboot within the App’s Advanced Settings. This feature allows you to quickly resolve many common camera and app issues without needing to…
Check out our tips on how to get the most out of our forum. Welcome to the Nanit Help & Support Forum! You are in the right place to ask questions about the Nanit Camera & App. Looking for some guidance on getting started? Below are a few easy tips on how to get started in our Nanit Camera & App forum. Have a question?…
We weren't aware when buying your expensive product that you guys would also be forcing us to pay for a subscription just to use the Nanit camera. All we want to do is use the camera as a baby monitor, but it literally won't let us finish setting up without buying a plan. Looking at the Nanit site, it says that you don't…
My Nanit has been working fine for the duration of the time we've owned it, but suddenly, no audio is coming through either the app nor the browser live feed. I have reset the WiFi, power cycled both the Nanit and my phone, deleted and re-downloaded the app. Not sure what else to try…I'm going to have to sneak in and set…
We bought the nanit with floor stand for a small room. Very sleep deprived, but so far we haven't been able to figure out how to position the camera stand over the bassinet because the cable protector that covers the wire on the ground is too long; the plug we're using is under the bassinet so we only need 1" of cable…
Currently, the Nanit camera temp sensor reads a couple degrees higher than the room temperature. This happens because Nanit software devs didn't offset the device temp to the room temp. Since the camera itself is is always very warm, it shows room temp hotter than it actually is. This would be a necessary fix, because…
I have the Nanit Pro, using app version 3.64.0 and currently subscribed to the memories plan. I have used the Nanit for 3 days now and have never been able to see the video history clips (screenshot below). I also have never gotten a sleep score or any sleep insights to work (also screenshotted below). The notifications I…
Have the “Smart Sheets” been discontinued? They’re no longer available in the store and they’re out of stock at all the online retailers. I did some searching here and in the forums, but I don’t see any announcement. Also if the sheets have been discontinued, does that mean the smart sheet features are being removed from…
Did you hear about our new feature? Now, with the measurements you've taken using Nanit Smart Sheets you can watch your baby grow over time, right in the Nanit app. Watch Them Grow creates a montage of snapshots taken when measuring your baby's height with Smart Sheets so you can watch your little one grow before your…
The white noise volume suddenly dropped and is too queit on my daughters nanit. It was totally fine for over two years.I have two and the other one is at least double the volume. I've power cycled, reinstalled the app, and using other devices makes. Please help, thank you.
all of a sudden for the past few days the nanit is constantly refreshing and reconnecting "getting video stream" on my iPad . we have put it on its own dedicated wifi band, ive reinstalled the app and reset the ipad. I don't know how to fix it.
I am typing in my real phone number, in +972 zone, and getting an "Invalid phone number", I also tried my wife's number and got the same result.
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