You can now reboot (also known as power cycle) your Nanit Baby Monitor directly from the App! Simply ensure you're connected to the same Wi-Fi network as your camera and initiate the reboot within the App’s Advanced Settings. This feature allows you to quickly resolve many common camera and app issues without needing to…
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all of a sudden for the past few days the nanit is constantly refreshing and reconnecting "getting video stream" on my iPad . we have put it on its own dedicated wifi band, ive reinstalled the app and reset the ipad. I don't know how to fix it.
I own two Nanit pro cameras. One for the nursery and one for the bassinet in our bedroom. I've followed the instructions on adding a camera to an existing account and it creates a new account every single time and then wants me to subscribe to Nanit Insights again. I don't need two Nanit Insights accounts. I only need one…
just give us the mac address of the device. please. why would this so hard to troubleshoot and why to you make us use your servers? why ot a local only option? this was a mistake to buy this. it is not a good product. because, it doesnt work and you gatekeep the hell out of the product. would very much welcome being proved…
my camera has fallen off of the flex stand many times and won’t securely attach to flex stand and now has fell on my baby I’m not happy at all considering the money spent on this baby monitor is there anyway to resolve this issue?
Hi, one of our cameras is not showing when the baby fell asleep. Can you fix this. Thanks.
One day one of the camera pins didn't come back out after transferring to our travel base. The pin has gone inside of the camera unit (I believe) and I can hear it rattling around inside. We have a baby on the way in the next few weeks, and I'd like to get it fixed asap. Is there a way to disassemble the camera housing? Or…
Recently, when trying to use the 2-way microphone option on our phones that are connected to our WiFi, we are receiving an error message saying "Connection failed. Try again". Once we log off the Wifi, force close and reopen the app, it seems to be working.
We just installed the Nanit Pro with Floor Stand. Does anyone have tips to make the Crib Position stay permantently zoomed in? I keep setting it on the software on the Iphone app to have a tight shot of the crib taking up 90% of the image, but it just feeds us a live wide angle and zooms out for the crib and shows the crib…
we recently purchased a new Nanit as our old one stopped working. I have added the new camera, but need to delete the other one.
I was testing and created a duplicate account for my child. Now I cannot delete it.
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