A place to connect on all things parenting
You can now reboot (also known as power cycle) your Nanit Baby Monitor directly from the App! Simply ensure you're connected to the same Wi-Fi network as your camera and initiate the reboot within the App’s Advanced Settings. This feature allows you to quickly resolve many common camera and app issues without needing to…
Check out our tips on how to get the most out of our forum. Welcome to the Nanit Help & Support Forum! You are in the right place to ask questions about the Nanit Camera & App. Looking for some guidance on getting started? Below are a few easy tips on how to get started in our Nanit Camera & App forum. Have a question?…
I can’t see anything in the dark. I see four red infrared lights but the image on the app is so dark.
My camera frequently marks my baby’s sleep as a nap after I feed her during the night. Which will in tune not give her a sleep score or other stats because there’s “not enough data”. If it somehow does get that, it will have another issue like none of the overnight footage is available. WiFi isn’t the issue. Ive done all…
We weren't aware when buying your expensive product that you guys would also be forcing us to pay for a subscription just to use the Nanit camera. All we want to do is use the camera as a baby monitor, but it literally won't let us finish setting up without buying a plan. Looking at the Nanit site, it says that you don't…
I just unboxed my new Nanit Pro and the camera won’t turn on. Tried different outlets and also attaching directly to a different USB cable and it won’t turn on…completely dead.
hi. Is there any functionality coming down the road to set access for certain times in the day? ie so our nanny can see babies on her phone from 9 - 5:30 as opposed to me having to manually change every time she’s off duty.
is there a way to disable the sleep score feature? It causes more stress than good in my opinion.
I have yet to have sound come out of my Nanit pro. I have followed all the trouble shooting steps, changed from the flex stand to the floor stand, and still no sound coming from the camera to hear the baby. Please advise thank you!
nanit is on wall-mount. Was working well for 1.5 years and now microphone voice is so soft, neither my baby, husband or nanny can hear me. I tried disconnecting-reconnecting, rebooting the camera but to no avail. I cannot soothe my baby or talk to him from work when I’m on night shifts at the hospital and it’s affecting me…
It looks like you're new here. Sign in or register to get started.
