Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Fix the Flex Stand!

in Camera + App 1 comment

We ( like many according to this forum) have been paying for the features that you’ve taken from the Flex Stand- put them back! I didn’t buy Nanit to hang the already expensive camera and subscription to have you take the tracking features away because the flex stand works best in our space. I shouldn’t have to pay the

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