App notifications

Bree
Bree Member
edited August 23 in Camera & App

I have been getting double notifications on my phone when my baby moves or makes a sound. I only have one camera. I don’t know why I am getting double notified?

Answers

  • NanitJessica
    NanitJessica Community Moderator, Nanit Team

    Hi @Bree,

    Thanks for posting on the community about your concern. Try to power cycle your Nanit camera by removing the camera from the stand and unplugging it from the wall for about five minutes. Then re-attach the camera back on the stand and let it boot back up.

    While the camera is power cycling, uninstall the Nanit app, reboot your phone device, and reinstall the app on your phone.

  • Bree
    Bree Member

    I will give that a try. Thank you!