Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question. Don't forget to check our Update Release Notes to know all the latest features that are available on the Nanit app!
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
Breathing Motion Monitoring
Discussion List
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First time visiting the Breathing Motion Monitoring forum? Read our tips.
Check out our tips on how to get the most out of our forum. You are in the right place to ask questions about Breathing Motion & Monitoring. Want some guidance on getting started? Below are a few easy tips on how to get started in our Breathing Motion & Monitoring forum. Have a question? Ask! See the “New Discussion”…
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Nanit multi stand says “baby is moving” while she isn’t, how do I fix this?
i am losing sleep seeing that my Nanit is registering that my baby is moving while she isn’t because I assume that it interrupts her breathing monitor and won’t alert me accurately if she stops breathing. How do I fix this
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Many false positive "Caregiver is helping..." events.
I already opened a ticket, and more curious if anyone in the community has been experiencing this. We started seeing a huge increase in false positives for "Caregiver is helping..." events when nobody visited the baby's crib, and the baby was mostly stationary. Sometimes dozens overnight. Crib positioning in the app looked…
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Camera constantly searching for breathing wear
The camera will connect, then after a minute constantly search for breathing wear. I have unplugged camera from stand and wall for over 5 minutes and restarted the app multiple times.
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Breathing Alert
After months of using the breathing band, last night we got a scary alert. Both my husband and I rushed to the crib, while im screaming my baby’s name out load. She end up jumping out of sleep. How do we know if it was a false alarm or not? She just turned 5 months and her breathing goes from 37 to 25 when she is deep in…
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iPhone constantly alerting that breathing wear motion can’t be detected
I am not receiving red alerts, but I am getting VERY frequent alerts that breathing wear motion cannot be detected. These followed immediately by a message that monitoring has been resumed. These alerts are happening anywhere as often as twice a minute. Additionally, the information displayed on the monitor seems to have…
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Auto start breathing monitor
Hello, I am trying to use the "auto start breathing monitor" feature with my nanit camera. It says that it should detect the baby and engage the breathing monitor automatically, however I have not found this to be the case. I've waited up to 15 minutes to see if it clicks on but each time I've had to go into the app and…
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Frequent False Red Alerts
For a camera that is supposed to calm my nerves, it’s doing quite the opposite. I have had NUMEROUS false red alerts, including 2 more last night and the emails I receive from Nanit just say they are unsure why? Tips, suggestions, assistance? Thank you
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False red alerts? I don't sleep anymore
My baby is 2 weeks old and we've had 3 false red alerts happen. All when I just get her to sleep and feel ok about going to bed myself. Instead I'm up all night watching her making sure it was actually a false alert. This thing was supposed to ease my stress, not cause it. What can I do to fix it? Nanits only response was…
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Multiple red alerts
We have had multiple false? red alerts now on different days. After the first time we put an owlet sock on our baby as well as the breathing band. Red alert just came up again last night but the owlet showed nothing wrong. Can you provide insight into this matter?
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Breathing wear not going off
Hi, So my alarm never went off and the breathing wear stoped tracking my daughters breathing. Instead it just sent me a notification. This has happened three times in one night. How do I make sure this doesn’t continue to happen???
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Red alert 5/16
We had a red alert this morning and can’t tell if it is legitimate or not. When my wife went to get the baby in response he was just crying. We’ve also had some connectivity issues last night, so wonder if that could have something to do with it. Thanks.
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What to do in the case of a red alert?
hello! I received a very scary red alert last night, and I am feeling very anxious. I started doing some research but cannot find any answers on what to do or how to react when a red alert sounds.
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False red alert went off this evening. Is there anyway to know why?
Can we look into why this happened?
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False red alert
this POS just sent off a red alert and woke our baby
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6 month old pulling breathing band off
What do you suggest to do about a 6 month old that pulls apart the Velcro of the breathing band ? Thanks, Susan
Categories
Popular Tags
- Expert Events 70
- Insights/Sleep Data 61
- Feature Request 52
- Insights Subscription 52
- No Audio 51
- Camera Pairing/Onboarding/Reconnecting 46
- Red Alert 45
- Camera Offline 43
- Camera Hardware 41
- Alerts/Notifications 39
- Nanit App 38
- White Noise & Nature Sounds 31
- Live Stream/Feed 28
- Camera IR Lights/Night Mode 25
- Frequent Disconnection 23
- App Feature 21
- New Features and Products 21
- Breathing Motion Monitoring 21
- Video History 20
- Presale 16
- Temperature/Humidity 16
- Breathing Wear 15
- Night Light 14
- Background Audio 13
- Motion Detection 11
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