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I just received a Red Alert that I believe is false, which I submitted. I received two other false red alerts a few weeks ago that I submitted as well. The response on the tickets for the previous alerts was that the cause is unclear. Is there a way to escalate the review my videos so that we receive better answers? These…
Hi! Received my first red alert at 4:49am. Had just moved Nanit location, but very clear. She also wears Owlet. Red Alert woke her up before I could even pick her up and she is next to me in crib. Owlet showed deep sleep, but 99% oxygen and pulse rate 112. It scared me so much and I now have even worse PPA. I did submit it…
Had our very first red alert throughout the night at 2:51am. Was the scariest thing, my baby is 18 months old and we’ve never had any false alarms like this. I reviewed the video and it looks like it was possibly a false alarm, but it’s hard to tell. I reported it false to hopefully get some more answers to see if this is…
My baby (4 month's) has recently started rolling over from back to front, and did it for the first time in her sleep last night. I am shocked that when I checked the breathing motion had simply stopped and only came up with the "baby out of crib" notification to stop monitoring or report (the report function also did not…
I almost jumped out of my skin when the Red Alert alarm went off on my phone in the middle of the night! Thankfully, baby was ok but can we please get any more info on why it was triggered? The breathing band was attached properly. Could we get stats on how many breaths per minute baby was doing before the alarm? Thanks
we’ve been getting frequent red alerts lately (almost nightly). When I go to check on my son he’s fine. It’s really freaking me out and preventing me from getting good sleep. Any ideas or recommendations for more accurate readings??
Had a red alert. How can these be corrected or investigated as to why it went off so we can avoid it happening again?
When the breathing monitor is on, the “baby is moving” status will display instead of the breaths per minute when the baby isn’t moving at all. Is there something I can do to make sure the camera is capturing the breathing activity and motion more accurately? His breathing band is as tight as necessary, his bassinet is…
Hello, we just bought Nanit Pro camera on recommendation with the breathing band for our newborn. She is only few days old and since we use Nanit there were multiple red alerts, 2 to 3 the first time and again this night. I reported this one. I am thinking about keeping it or not, I am getting anxious and this is just the…
I am not receiving red alerts, but I am getting VERY frequent alerts that breathing wear motion cannot be detected. These followed immediately by a message that monitoring has been resumed. These alerts are happening anywhere as often as twice a minute. Additionally, the information displayed on the monitor seems to have…
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