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We've been using our Nanit for almost three years (LO turns 3 next week) and have never had a false red alert until a couple weeks ago. We have now had TWO in the middle of the night. Absolutely nothing has changed with the bed/bedding, clothing, location, etc., and his breathing band is clearly visible. This has been SO…
Our monitor issued a red alert last night and completely terrified myself and my husband. I sprung out of bed instantly to grab my daughter. She appeared completely fine - sleeping and calm (no gasping, no signs of distress) When replaying the live feed, it does appear that she was motionless for several seconds, but we…
I just received a Red Alert that I believe is false, which I submitted. I received two other false red alerts a few weeks ago that I submitted as well. The response on the tickets for the previous alerts was that the cause is unclear. Is there a way to escalate the review my videos so that we receive better answers? These…
For a camera that is supposed to calm my nerves, it’s doing quite the opposite. I have had NUMEROUS false red alerts, including 2 more last night and the emails I receive from Nanit just say they are unsure why? Tips, suggestions, assistance? Thank you
I am not receiving red alerts, but I am getting VERY frequent alerts that breathing wear motion cannot be detected. These followed immediately by a message that monitoring has been resumed. These alerts are happening anywhere as often as twice a minute. Additionally, the information displayed on the monitor seems to have…
We just received what I think was a false red alert for the first time. I have used this camera and breathing wear for both of my kids for years and this has never happened. I am extremely shaken and upset. I see other people have had the same issue. By the time I got to my baby he was visibly moving and awake from the…
Hello, On the IPAD app for Nanit, we keep getting a message that it can't detect the breathing ware. The issue is that we are not using it. We did not set the app to start the breathing monitor either. This is becoming frustrating because once the message pop up and we are not at the ipad , the ipad then goes on standby…
We just had a false alarm with our Nanit and I’m now terrified. I don’t know for sure, but I think I saw a message saying that Nanit was performing some updates yesterday during the day. Did this happen with anyone else since then? Again, terrified something went wrong over here with my sweet baby boy.
we had a red alert go off tonight for the first time ever. We have used nanit for our first son who is now almost 2 and our 4month old. It went off around 3:45am and scared me to death. But when I looked at the camera he was moving. Wondering what triggered this. I have watched the video probably a hundred times and cannot…
The breathing ssssion keeps saying baby out of crib and ending session. I have a new Nanit Pro only used for a month so far. I’m really frustrated. I’ve always had issues with it saying baby is moving when baby is completely still but now this is new. Also had a false alarm last night. We use owlet too and no issue there…
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