I have tried to email 3 times help@nanit.com and have called +1-866-696-2648 daily since November 20 and have gotten no response. What is the best way to contact customer service? I need to delete a profile on my account and no longer want a subscription tied to that profile.
The unit is brand new, but we were never prompt to the free 6 month trial while activating it. Anyone has any ideas? Thanks in advance!
my baby started pulling up do i lower his bed more or should i keep it on the second level ? he has only pulled up once in his crib but i don’t know if on the second is good or not.
I feel like I’m lucky to have been tossing and turning last night to unplug the Nanit right away, but I was in my bed when I heard my son’s Nanit Sound and Light turn off in the other room. It was plugged into the charger so I knew there wasn’t a reason for it to turn off. I checked the WiFi and it was a strong connection,…
My daughter take meds 6 times a day. I would love if you made a medicine feature on the activity tracker. I track all her bottles and bathroom but this would be so so helpful for me to track her medicine as well.
I just bought our second Nanit, the first must have been purchased before a monthly subscription was introduced. Upon adding the camera, any time I try to access it within the app I’m greeted with “One last step… activate camera”, which leads to the subscriptions page. I feel completely bait and switched here. What am I…
Hi! I was informed by Nanit that they don’t offer a replacement third leg and leg joint for a stand purchased in 2021- to use in freestanding mode. What is the best generic stand replacement you’ve found on Amazon for freestanding use of the camera? I don’t understand why components like that aren’t offered. It’s an…
Google home integration happened a few months ago (which is awesome!) however, it seems that the video feed only works on the nest hub. I would like to see the video feed to work on the Android app as currently it will only show a black screen when the camera is on. Also I would like to see more interactions with the…
the temperature displayed on the app is incorrect. I always compare it to the Aircon one and a temperature reader , those 2 are always in sync whilst the app one always shows reflects much lower readings . How does one fix this ?
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