Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

📲 App Talk: Features to stay connected | February 2024

In this month's App Talk event, connect with our Product and Customer Success teams and learn about all the ways to stay connected with your little one through every age and stage with Nanit Pro Camera and Sound + Light!

Features we discussd include:

  • Basic Notifications (Sound, Motion, Temperature + Humidity)
  • Smart Notifications (Breathing Motion Monitoring, Cry Detection, Alert Zone, and Baby Standing)

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