Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question. Don't forget to check our Update Release Notes to know all the latest features that are available on the Nanit app!
You also have the option to contact the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-9 PM EST on weekdays (Monday to Friday) and 12-9 PM EST on weekends (Saturdays and Sundays).
Support
Find answers to your questions quickly and easily with the help of our comprehensive knowledge base.
Category List
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Expand for more options.Support for topics related to red alerts, and how to best use and take advantage of Nanit's Breathing Wear features.
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Expand for more options.Learn and share how to set up your camera, Wall-Mount, Floor Stand, and Multi-Stand. Find support and guidance for our app, customizing your settings, and more.
234 discussions
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Most recent: How many people can use the app to see the baby? by u_d
June 25
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Expand for more options.Login to post in our connectivity forum and receive support for topics related to pairing your camera, improving your connection, and resolving frequent audio and video issues.
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- Expert Events 21
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- Breathing Motion Monitoring 6
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- Camera Pairing/Onboarding/Reconnecting 6
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