Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question. Don't forget to check our Update Release Notes to know all the latest features that are available on the Nanit app!
You also have the option to contact the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-9 PM EST on weekdays (Monday to Friday) and 12-9 PM EST on weekends (Saturdays and Sundays).
Support
Find answers to your questions quickly and easily with the help of our comprehensive knowledge base.
Category List
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Expand for more options.Support for topics related to red alerts, and how to best use and take advantage of Nanit's Breathing Wear features.
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Expand for more options.Learn and share how to set up your camera with Wall Mount, Floor Stand, or Flex Stand. Find support and guidance for our app, customize your settings and more.
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Most recent: Nanit to Chromecast or work with Google Nest Hub by Gustavo_br
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Expand for more options.Login to post in our connectivity forum and receive support for topics related to pairing your camera, improving your connection, and resolving frequent audio and video issues.
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Submit a TicketPopular Tags
- Expert Events 34
- Feature Request 23
- Camera Pairing/Onboarding/Reconnecting 21
- Insights/Sleep Data 18
- Camera Offline 16
- Frequent Disconnection 15
- Camera Hardware 14
- Alerts/Notifications 13
- Insights Subscription 13
- Live Stream/Feed 12
- Red Alert 11
- White Noise & Nature Sounds 11
- Update Release Notes 11
- Breathing Wear 10
- No Audio 10
- Breathing Motion Monitoring 7
- Nanit App 7
- Parent Like a Pro Summit 7
- Accessories/Stands 6
- Camera IR Lights/Night Mode 6
- Video History 5
- Presale 5
- Community Information 4
- Audio Quality 4
- App Feature 4
