Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question. Don't forget to check out our Nanit News forum to learn about all the latest product and feature launches, community News, and more!
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday-Friday).
Support
Find answers to your questions quickly and easily with the help of our comprehensive knowledge base.
Category List
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Expand for more options.Learn and share how to set up your Nanit Sound and Light device. Find support and guidance for our app, customize your favorite night light and sound combinations, set routines, and more.
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Expand for more options.Learn and share how to set up your camera with Wall Mount, Floor Stand, or Flex Stand. Find support and guidance for our app, customize your settings and more.
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Expand for more options.Support for topics related to red alerts, and how to best use and take advantage of Nanit's Breathing Wear features.
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Expand for more options.Login to post in our connectivity forum and receive support for topics related to pairing your camera, improving your connection, and resolving frequent audio and video issues.
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