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Sound + Light Alexa Support
I’m switching over from a different light and sound machine from one of your competitors. It has Alexa support and I was able to setup nice “routines” to turn on the light to the color I selected and sounds I selected by saying “Alexa it’s nap time” for example. I was also able to control the light and sound by using my…
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Sound. + light machine not working after update
after the device needed a software update the device no longer will connect to my phone or Wi-Fi. I have followed reset instructions, but nothing is working.
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No audio
we are not able to hear our baby due to the Nanit not outputting any sound. We have tried resetting the app, restarting phones, etc. seems to be an issue all over as I’m reading that this issue is happening to many people. Please advise.
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No sounds on Nanit App
I’m not getting any sound from the nursery on the nanit app. Pls help. Thx.
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Brand new sound and light won’t connect
Unable to connect brand new sound and light to wifi. Password is correct and I have tried everything the app and help guides say but it won't connect!
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No sound
A couple of nights ago, I stopped receiving sound from my son's nursery on our Nanit camera. The video is working great as always, but zero sound. I've checked all settings and have ensured everything is on. I unplugged the camera to reboot it and it didn't help. My older camera is working just fine with the same settings.…
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Nanit sound very low
our white noise sound just get very low and I have it on max volume. How do I fix this?
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Audio not working when minimized and popped out
hello, the sound is not working when the video is minimized and popped out. I have checked all the settings and they are correct. See attached screenshot. I have closed all other apps and even turned off and on my phone to ensure that nothing else is getting in the way. Please help
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Firmware fails
Hello We are about to start using sound and Light " in production" :) but time time the app shows the option to update. I've tried several times ending the attempt with a full reset of the device, but as an it professional each time the message is shown I am hoping that this time the bug is fixed. What is actually going…
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Firmware update not working
our light and sound was informing us we have an update available. The update hasn’t taken and I’ve had to reboot the light. Now we are missing the original sounds and it still has an update that will not take. how do we get the update to take? We followed the instructions. Is there another way to update?
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App background noise inconsistencies
I have 2 Nanit pro cams. One is in my sons room and the other in my daughters room. All night we play the nature sound “wind” on both devices. However, in the app for my sons room I can hear the wind sound on my phone. It’s very loud. If I go to my daughters room in the app, I don’t hear anything until she makes a sound.…
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Help! Sound and light won't connect to wifi
Unable to connect brand new sound and light to wifi. Password is correct and I have tried everything the app and help guides say but it won't connect!
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RGB, Android, and Routines
I have an Android and have noticed that I do not have the Routines ability that my iPad does. Also, can you please give the RGB codes in the gui so we can share the color? Trying to get the right amber glow was very time consuming and I wanted to replicate it in the Routines.
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📣 Introducing our newest arrival: Nanit Sound and Light
Introducing our newest arrival: Nanit Sound and Light. This portable noise machine and night light ensures even calmer wind-downs and happier wake-ups, wherever you go. Great sleep starts with smart routines. Set up the one that works best for your little one, and easily adjust in app—wherever you go. Sound and Light App:…