Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question. Don't forget to check our Update Release Notes to know all the latest features that are available on the Nanit app!

You also have the option to contact the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648 to open a ticket. The support team is available from 11 AM-9 PM EST on weekdays (Monday to Friday) and 12-9 PM EST on weekends (Saturdays and Sundays).

Parent confidently. Be a team. Conquer self-doubt. Join Parent Like a Pro Summit 6/1-13, with expert sessions + more!
Details and RSVP information here

-Strive for a Parenting Partnership (Keynote 6/7 @ 7PM EDT)
-Fight parental burnout (AMA through 6/7)
-Analyze your Nanit data for family wellness (AMA through 6/7)
-Conquering Self-Doubt  (6/13 @ 7PM EDT)

Sound and Light

Learn and share how to set up your Nanit Sound and Light device. Find support and guidance for our app, customize your favorite night light and sound combinations, set routines, and more.

📣 Introducing our newest arrival: Nanit Sound and Light
Introducing our newest arrival: Nanit Sound and Light. This portable noise machine and night light ensures even calmer wind-downs and happier wake-ups, wherever you go. Great sleep starts with smart routines. Set up the one that works best for your little one, and easily adjust in app—wherever you go. Sound and Light App:…
My audio stopped working recently
I have checked my settings and the sound is on. I have also unplugged and replugged the camera to the outlet. It doesn’t work in either mine or my husbands phone.
Help! Sound and light won't connect to wifi
Unable to connect brand new sound and light to wifi. Password is correct and I have tried everything the app and help guides say but it won't connect!
RGB, Android, and Routines
I have an Android and have noticed that I do not have the Routines ability that my iPad does. Also, can you please give the RGB codes in the gui so we can share the color? Trying to get the right amber glow was very time consuming and I wanted to replicate it in the Routines.
Nightlight timer
We love the nightlight as it offers a subtle glow for the nightfeeding and checking on our baby. We use it every day but more often than not we forget to switch it off in the morning as once daylight hits the room you can’t tell it’s on. can you please develop a 6/8 hour auto shut off timer or even better set a time to…

Upcoming Events

💬 Parent Like a Pro AMA: Digging into the Data with Nanit Lab
Nanit Lab's sleep and pediatric experts Dr. Natalie Barnett and Dr. Maristella Lucchini will be in the Nanit Community to answer all your questions about your baby's Nanit data! Head to the AMA thread to share your data and questions or concerns with Nanit Lab and they'll help you uncode it for a better night's rest! This…
💬 Parent Like a Pro AMA: Managing Parental Burnout with Shelley of Run Tell Mom
Are you feeling overwhelmed, burnt out, or frustrated? If you are struggling to navigate being a parent, partner, friend, professional, person (and so much more), Shelley is here to help! This week, Shelley is joining the Nanit Community to answer your questions and help provide sustainable solutions to help support your…
🎥 Parent Like a Pro Webinar: Conquering Self-Doubt
Join us for the final Parent Like a Pro session: Conquering Self-Doubt. In Nanit Lab's recent State of Parental Confidence Report, there were 4 categories that appeared to have an impact on parental confidence overall. One of those pillars is Self Doubt. In this session, we’ll explore how self doubt creeps into…

Sound and Light

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