Hey everyone, I have noticed that every night at 10 PM my daughter’s machine completely cuts out the light, and drops the sound very low. It happens every single night at the same time, and I don’t understand why it’s happening. At first I thought that it was maybe a setting in the app, but I can’t find anything in the app…
Ever since the new update, I've noticed that at least once an hour there is a disturbance to the sound machine. It either makes a loud pitched beep (almost like a fire alarm) or it cuts out and comes back on a few seconds later. I've tried switching sounds, turning it on and off, deleting and reloading the app on my…
Every day, our Nanit Sound + Light shuts off in the middle of my daughter's nap or bedtime sleep and disconnects from wi-fi. We are able to re-pair it eventually by turning the device on and off, but it is extremely frustrating and we should not have to do this each time we use it. We have checked that the firmware is up…
When using the Sound&Light app, I am able to control the machine, which can power it on and off with the light on, but there are no sounds available. Whenever I try to choose the sounds, the message 'The soundtrack is downloading and will be available soon' always appears. Resetting the machine or deleting the app and…
This morning my sound and light machine cut out as I was putting baby back in the bassinet. I went to plug it in since I figured it'd need charging soon. It just flashed the word APP on the clock display and I unplugged it to take a better look and almost burned myself on the charger it had gotten so hot. It will not…
I like the warm color of the nightlight setting; however, I want to make it brighter. Right now I have to manually turn up the brightness on the device with buttons each time I turn it on; I want to be able to customize the brightness level for the nightlight mode. One suggestion is for Nanit to make nightlight an option…
hello! I am attempting to access my daughters nanit with viewer access. I received the invitation, setup an account and receive the code but there is no location to enter the 4 digits to complete the 2 step verification. I've tried uninstalling and resetting my password with no luck.
Hi, I wanted to ask anyone with more than one camera & sound/light machine if they have experienced any issues with their machines disconnecting often. We had our second baby in May and have a second camera and sound/light machine for our son. Since having two sets of each machine (our 1.5-year-old daughter has her own set…
This discussion was created from comments split from: Nature Sounds Not Working.
My Nanit sound will randomly cut off and immediately wakes my baby up because he is used to white noise. Although it does come on a few seconds later it is enough to disrupt his sleep which he often will not go back to sleep. I have seen many posts about this and no information about a fix. Please help.
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Get ready for daylight savings on November 3rd. Ask Dr. Maristella Lucchini anything about preparing your babies and toddlers for daylight savings! PS - don't forget to check out our guides to get a head start: ! About the expert Dr. Maristella Lucchini serves as Senior Clinical Researcher at Nanit Lab—our scientific and…