Early this morning our sound machine sound would cut out for about 30 seconds, and then back on for a second, and then back out. I tried changing the volume, the sound type, and cycling through the favourites - the lights worked perfectly, but the sound didn’t start working again until I switched it off from the bottom…
Hi - I created and verified my account successfully. However, when I try to complete the 2‑step authentication process, I receive the errors shown in the attached images. I’m based in the Philippines, and the phone number format here typically follows this structure: +63 9XX **** XXXX. I tried reinstalling the app and…
Hi, I am trying to set up my Nanit Sound and Light machine, but after I registered for an account and confirmed my email address, it asked me to set up 2FA. I went ahead and put in my phone number, but it just gets stuck on the next screen saying they texted me a code. I haven't gotten a code. I have double and…
My Nanit sound will randomly cut off and immediately wakes my baby up because he is used to white noise. Although it does come on a few seconds later it is enough to disrupt his sleep which he often will not go back to sleep. I have seen many posts about this and no information about a fix. Please help.
Brand new device, unable to setup Wifi successfully.. Have tried everything (resetting wifi, resetting device), still doesn't connect to my 2.4G wifi network nor able to update firmware. I’ve tried all troubleshooting steps and still nothing.
Brand new device, unable to setup Wifi successfully.. Have tried everything (resetting wifi, resetting device), still doesn't connect to my 2.4G wifi network nor able to update firmware.
I keyed in my country code and mobile number correctly but it says invalid phone number!! Why is this happening?
I just got a firmware update, version 1.3.1. Is there a changelog somewhere to see what’s new and/or been fixed?
I’m switching over from a different light and sound machine from one of your competitors. It has Alexa support and I was able to setup nice “routines” to turn on the light to the color I selected and sounds I selected by saying “Alexa it’s nap time” for example. I was also able to control the light and sound by using my…
When we set any noise plus a timer, the noise will stop every minute for one second. Is there a fix?
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