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Detection
Hello my Nanit camera used to detect when my son fell asleep and how long he slept for. Now it doesn’t seem to do that and I’m very annoyed with this camera.
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Night time summary chart
Hello, the last week our night time summary dashboard is not working. The daytime is though. please help, I use it to see visually how he’s sleeping instead of going through all the video history!
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Feed is not accurate and cannot see naps/analytics
Why is my Nanit not working all of a sudden? None of my feeds are accurate and I can’t see any naps/analytics.‘I’ve emailed your help line and no answer. My feed goes in and out. Can barely use it it’s so bad.
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Algorithm made a mistake 😆
So, the algorithm thinks this empty twisted sleep sack and my daughter's small plushie is her 😂🤣😂 and it thinks she's been in bed for over 4 hours. Also somehow she had a wakeup? Even tho that sleep sack and plushie haven't moved? (It was probably a natural lighting change 😆) anyway, I reported it as a wrong event, took a…
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Time estimates are out by one hour
Hi - the time estimates on my nanit are out by one hour. If my son fell asleep 15 minutes ago the nanit will say 1 hour 15 minutes ago. The sleep summary is also out by one hour. I've had the nanit for 18 months and this hasn't happened before.. Any ideas..?
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Night insights don’t work when baby sticks a hand through the crib
8 month old is a mover and a shaker at night. She likes to sleep right against the crib wall and occasionally a hand or foot sticks through the bars. Nanit seems to think she’s taken out of bed and stops recording sleep for the rest of the night. I’ve marked several events as wrong in app and sent a support ticket but…