Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Inaccurate Night Summary
Hello - I’m having issues where the beginning of night sleep is being counted in the day summary as a nap. I tried to edit the night summary but it states not enough data and doesn’t give me the option to edit. It’s odd that it’s putting that in the day summary when it’s during hours I’ve selected to be