Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Time estimates are out by one hour

edited July 2022 in Camera + App 1 comment

Hi - the time estimates on my nanit are out by one hour. If my son fell asleep 15 minutes ago the nanit will say 1 hour 15 minutes ago. The sleep summary is also out by one hour.

I've had the nanit for 18 months and this hasn't happened before..

Any ideas..?

Join the conversation!

Sign In

To view full details, sign in.


Don't have an account? Click here to get started!