Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Feed is not accurate and cannot see naps/analytics

edited July 2022 in Camera + App 1 comment
Why is my Nanit not working all of a sudden? None of my feeds are accurate and I can’t see any naps/analytics.‘I’ve emailed your help line and no answer. My feed goes in and out. Can barely use it it’s so bad.

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