Parent confidently. Be a team. Conquer self-doubt. Join Parent Like a Pro Summit 6/1-13, with expert sessions + more!
Details and RSVP information here
Discussion List
Not recording naps
For the last 2 days my sons morning naps haven’t been tracked. It shows how long he’s been sleeping when he’s in there but it’s not tracking in the daily summary.
Nanit tracking when toddler is on the floor
We've just moved our eldest into a cot bed and rather predictably, he's enjoying the freedom to get out and move about. This sometimes means he ends up asleep on the floor. We're happy as long as he's sleeping, but Nanit is struggling to track his sleep and generally most days it says he was taken out of bed...is there a…
Insights requirements changed?
Hello Guys, My camera is positioned above my cot and it's been giving insight updates for a while now without issues. All of a sudden yesterday its stopped giving insights and now just gives me an error of (you must recoreconnect to the floor stand) I do not have a floor stand and never have had one. Did they do an update…
Nanit not recording data and says away
Our Nanit has been recently not recoding data and has long periods of away when the baby is sleeping in the crib. The camera is positioned in the middle of the crib with no obstructions. Any ideas what the issue is?
Incorrect night summaries
My night summaries have been incorrect almost every night. Feeling a bit frustrated as this was not an inexpensive monitor. He sleeps well (usually 8 hours a night) but the summary is sometimes saying he only gets 2 or 3 hours. How can I fix this?
Detection
Hello my Nanit camera used to detect when my son fell asleep and how long he slept for. Now it doesn’t seem to do that and I’m very annoyed with this camera.
Night time summary chart
Hello, the last week our night time summary dashboard is not working. The daytime is though. please help, I use it to see visually how he’s sleeping instead of going through all the video history!
Feed is not accurate and cannot see naps/analytics
Why is my Nanit not working all of a sudden? None of my feeds are accurate and I can’t see any naps/analytics.‘I’ve emailed your help line and no answer. My feed goes in and out. Can barely use it it’s so bad.
Algorithm made a mistake 😆
So, the algorithm thinks this empty twisted sleep sack and my daughter's small plushie is her 😂🤣😂 and it thinks she's been in bed for over 4 hours. Also somehow she had a wakeup? Even tho that sleep sack and plushie haven't moved? (It was probably a natural lighting change 😆) anyway, I reported it as a wrong event, took a…
Time estimates are out by one hour
Hi - the time estimates on my nanit are out by one hour. If my son fell asleep 15 minutes ago the nanit will say 1 hour 15 minutes ago. The sleep summary is also out by one hour. I've had the nanit for 18 months and this hasn't happened before.. Any ideas..?
Insights not working
My daughter naps in her crib with her Nanit on, twice a day. Yesterday there were no daytime insights and last night said there wasn’t sufficient data. She was in her bed all night last night, over 10 hrs. Today she’s already napped once and there is nothing for this morning. Kind of annoyed I’m not getting what I’m paying…
Night insights don’t work when baby sticks a hand through the crib
8 month old is a mover and a shaker at night. She likes to sleep right against the crib wall and occasionally a hand or foot sticks through the bars. Nanit seems to think she’s taken out of bed and stops recording sleep for the rest of the night. I’ve marked several events as wrong in app and sent a support ticket but…