Incorrect night summaries

KatieKatesMV22
edited July 29 in Camera & App

My night summaries have been incorrect almost every night. Feeling a bit frustrated as this was not an inexpensive monitor. He sleeps well (usually 8 hours a night) but the summary is sometimes saying he only gets 2 or 3 hours. How can I fix this?


Answers

  • NanitJessica
    NanitJessica Community Moderator, Nanit Team

    Hi @KatieKatesMV22,

    Thanks for reaching out on here and sharing a screenshot with the incorrect insights you're receiving. You may want to try adjusting the motion sensitivity, which you can refer to here: Customizing notification settings. Also, make sure that the motion area is set correctly.

    You might also want to try adjusting the position of your crib through the Nanit app, which you can troubleshoot more here: My sleep analytics are not accurate. It will also explain on how you can edit your sleep data if it shows incorrectly.