Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to contact the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-9 PM EST on weekdays (Monday to Friday) and 12-9 PM EST on weekends (Saturdays and Sundays).
Insights for Wall Mount
We have our Nanit mounted to the wall with a wall mount but I just bought the Nanit Insight package that is $119 and I can't look at dashboards because it says I have my camera on a flex stand. Does anyone know how to fix this? I bought the Insight package so I would have all the benefits and