My night vision seems to be on all the time. The red dots are always on. Just started last night. If I manually turn off night vision the lights go off but if I go back to auto they always stay on.
Can you turn the camera itself on/off? Also I can turn the camera night light on with alexa but not off?
During this session, meet the Nanit App and hear about parents' most-loved sleep and ways to stream feature! If you’re new to Nanit, you don’t want to miss out on this discussion to get familiar with our App, Insights, and features. Watch the recording here 👇️ https://youtu.be/D4XvqnU0608 We discussed: Meet the team…
We have 2 Nanit cameras: 1 we bought in 2019 for our first child, and the other we bought in 2021 for our second. We used the Nanit Insights subscription that was free for the first year with both (2019-2020 for camera 1; 2021-2022 for camera 2), then purchased the upgraded subscription for the second year for both…
Hi my speaker blew on my Nanit less than a year since we started using it. I’ve tried trouble shooting but has not worked. Please let me know how you can help. Thanks! David Laux
I have seen many people post about this issue, but I have not seen any solution. Can I receive assistance on getting the sound to work on my app? I have restarted the app the uninstalled and reinstalled the app. I have checked the sound on my phone and double checked all the sound options in the app. Thank you for any help…
the sound stopped working a couple days ago.
Hi, The night Vision on my Nanit is not working at all, I tried everything but still not working. (Cleaning, night Vision off and then on again, restart, reset, delete app and then install again). Is there any other way how to fix it ? Nanit is great, we love it but we are not able to use it during the night, so is there…
At Nanit, we are constantly seeking to improve the safety, security, and user experience of our app so that you can continue to keep an eye on your little ones. In support of this goal, on December 31st 2023, we plan to discontinue support for iOS 15 and iPadOS 15. We understand that this may come as an inconvenience, but…
I've seen multiple threads of angry iOS users that are missing notifications constantly but as an Android user, I believe we're in the same boat. Is there any way to change the notification sound for this app? The little beep I have for text messages and emails is not sufficient whatsoever, let alone at night. I saved up…
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