Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Audio not working

edited December 2023 in Camera + App 2 comments

I have seen many people post about this issue, but I have not seen any solution. Can I receive assistance on getting the sound to work on my app? I have restarted the app the uninstalled and reinstalled the app. I have checked the sound on my phone and double checked all the sound options in the app. Thank you

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