hi all, I probably should have tested the camera sooner as I’m being induced today but I’ve been trying to set up the Nanit Pro camera w/ floor stand since yesterday and haven’t had any luck. The flashing blue light doesn’t come on, ever. I’ve tried every single suggestion on the support page. Not sure what else I can do…
for the past 2 nights, our app won’t make sound unless we have the app open at that moment. I’ve left the app open on my phone before going to bed but have been waking up realizing our baby has been crying for awhile and didn’t hear because there were no cries from the audio on the app because the app ended up closing on…
I purchased the Nanit pro a couple of days ago. Setup everything and it worked for only half a day, and then the camera got disconnected from the app. I tried the troubleshooting steps, but when I unplugged and plugged it back, it seems like it’s not getting powered on anymore. No light visible, and it’s not responding no…
It would be nice to have the ability to set up restricted for a certain period of time where the user can view the camera and disable access during off periods. Would be helpful if needed to give access to caretakers.
I tried everything(restart, reset, reinstall app) but sounds are still not working.
I just got my nanit pro camera and have to say I am kinda disappointed at how delayed the notifications are. I have been searching the community and done the reset of both the app and camera and it still takes 20-30 seconds for the notifications to pop up. Network connection is also good. Any suggestions?
not sure why nightlight won’t turn on. I just got the camera and installed.
we can here the nursery but cannot hear the background noise like the birds or white noise, everything is enable and updated thanks
Hi, The ring of red lights that come on for night vision seem a lot brighter over the last few weeks (we’ve had our camera since 2020 and I’ve never noticed this until recently). It’s gotten to the point where my toddler is scared of it and I’ve had to shut the camera completely off at night (which totally defeats the…
Hi all! my LO turned 8 months today. I’ve been saving all the Nanit age announcement screenshots because I think they’re adorable. This morning I accidentally closed the pop up and now it’s not appearing in my memories tab! how do i get it to reappear? Is there a way to regenerate it? Or is there a template online that I…
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