Since a few weeks ago the app frequently can’t connect to the camera after I close it. For example, the app worked all night long, than I close it in the morning. The next time I try to use it, it shows a message of “can’t connect to the camera, start troubleshooting”. Then I have to unplug the camera and plug in again to…
Hello, We are expecting our baby girl in August, and have recently purchased the Nanit Pro with a Wall mount. As per the Nanit official video, the Camera should be mounted in the middle of the long side of the crib, but in our case, we are forced to mount the Nanit Pro Camera at the Head of the Crib "The short side of the…
I am not receiving sound notifications when baby cries or moves. My phone is not on silent and I’ve checked the sensitivity on the settings. I’ve also restarted my phone. Please can you help
I’m hoping someone higher up can get in touch with me regarding this issues, and also and want to know if others have this problem as well. I have logged multiple request with support and always get a generic response. For the record I believe I have power cycled the Nanit and Router, reset the Nanit, and removed and…
Is it possible for the breath rate to be seen while using Picture in Picture? If not, is that something being developed? It would be nice to have the video going in the corner with a breath rate overlay of the current number.
2 nights ago I noticed the sleep info was off. I then noticed it had taken the 8 to 1q1 sleeptime as daytime and therefore broken up the night and it seems like baby slept less. It did it again last night. My settings havent changed, I am not in a different time zone. Not sure what to do to fix this. Appreciate any insight.
My husband and I have tried reaching out to Nanit multiple times. When we upgraded, my husband was charged twice and no refund given. They kept saying because Nanit does billing through Apple, their hands are tied. However, we have pictures of charges that have gone through Apple, so wouldn’t Nanit register those payments…
As it stands, the white noise sounds abruptly cut off when they are stopped. This can be disruptive to sleep, and I think adding a 5-10 second fade could help!
I changed my daughters bedtime on the nanit app from 7-9 to 6-8, and i lost all the advanced sleep analytics from the day i changed it onward, does anyone know why? Thanks!
Baby #2 is on the way, so we are transitioning our 2 year old out of the nursery into a new room! The nursery has the wall mount and we will buy a floor stand for the 2 year olds new room. When we purchase a floor stand and camera, can we put that new camera on the existing nursery wall mount? And put the existing camera…
It looks like you're new here. Sign in or register to get started.
Join to hear insights from a new myth-busting study, directly from the ParentData + Nanit Lab study authors, and come away with actionable tips to help identify and overcome sleep disruptions. This event is part of our March 2025 Parenthood Unfiltered series, with expert-led webinars covering teething myths, nap…
This interactive workshop will help parents build healthy sleep habits from day one. Attendees will receive a Newborn Sleep Action Plan to fill out, and walk away with personalized, actionable steps for better sleep. This event is part of our March 2025 Parenthood Unfiltered series, with expert-led webinars covering…
Designed as a hands-on workshop, this session will cover common sleep challenges in infancy, such as disruptions (aka regressions), nap transitions, and nighttime wake-ups. Attendees will get an Infant Sleep Action Plan and expert advice tailored to their baby’s sleep journey. This event is part of our March 2025…
In this interactive session, parents will learn how to continue to foster healthy sleep habits, manage bedtime resistance, and encourage independence. Attendees will leave with a Toddler Sleep Action Plan and clear strategies to implement right away. This event is part of our March 2025 Parenthood Unfiltered series, with…
