It Has been going on for awhile. Nanit just stop having the room temperature and Moisture %. I have unplugged. Re-download the app and no luck. Can anyone help? I loved having this Feature so I can adjust to my child’s room
Hey I had the same issue . I unplugged the camera wait for like 10 sec and plug it in again . It fixed my issue
@stephntr let us know if resetting your camera does the trick, if not - let me know so we can investigate further!
Hello @Melanie I have tried resetting multiple times hoping it would come back but it has not. I would like to see if you can help look into it further. It is a really helpful tool for me to see it
@stephntr happy to! I've escalated this over to our support team, they will be in touch with you directly via email to investigate further and find a resolution for you!
Hi @Melanie i have the same issue, I’ve tried resetting and also emailed support but had no response. Please can you help escalate?
^ i did all the steps above and it was back up and going again! works just fine now @Jade