I’m trying to figure out why my Nanit dashboard is not working with my flex stand. It says it’s not available? But that doesn’t make sense. I should be allowed to see it. What’s the point of the flex stand if you can’t see the dashboard.
Should camera firmly fit into multi stand like it does floor stand? Ours is very wobbly and easily becomes disconnected. I’ll attach picture where you can tell it doesn’t full connect.
I created a ticket and multiple updates with no response from nanit for over 24 hours. Our cameras have been hacked. I heard someone say hello in the middle of the night. Second sign is that the camera just turned itself on. Please help me force logout of all accounts and reset my passwords and figure out how to keep my…
excepted to finally receive insight subscription started if we ever hear back from your customer service. 2 calls, 3 follow up emails, we still don’t have a response! :/
I have checked my settings and the sound is on. I have also unplugged and replugged the camera to the outlet. It doesn’t work in either mine or my husbands phone.
Hi both mine and my partners phone have no sound coming from the bsby monitor for the last 2 days. Have tried resetting and on and off etc but it has made no difference
our white noise sound just get very low and I have it on max volume. How do I fix this?
With the fall 2023 app update the app night light no longer appears to support brightness at 1% (or any numbered percent, now fixed settings). The lowest setting appears to be what would have been 5% or brighter, which is too bright for the baby. Is this user error, or has this update eliminated some key functionality…
Hello! The nature sounds aren’t working on our Nanit. I followed the steps to restart the system and cycled it 4-5 times but it still remains the same. I logged out, redownloaded the app, unplugged the Nanit for 5 min, and removed the camera device with no avail. How can this be resolved? Any ideas?
Hi, I am considering purchasing a 2nd hand Nanit Pro monitor. Will I still get 1 year free subscription (i.e., is it activated by a new user account?). Or is there a specific code or something hat comes with the product, so the previous owner would have already used it up? Thanks!
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