Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Nanit Pro Events/Day/Night Summary

in Camera + App 5 comments

I installed two Nanit Pro cameras in my babies nursery 3 nights ago. The Day/Night Summary worked the first day and night and after that hasn't worked since. How do I go about getting that feature back where I can track how long my baby slept and if there were any interruptions etc.

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