We use the white noise on our monitor nightly and it just started having a crackling noise in the app sound. It doesn’t disturb the baby thankfully but is driving us crazy while we are trying to sleep with the monitor on. It’s only started doing this in the last couple weeks. How do we fix this?
hi, Our Nanit Pro camera fell off the travel stand in the night and is no longer working. Is there any special deal for current owners to replace just the camera? The travel stand connection is extremely wobbly. It would be great to make the connection as robust as with the normal stand in the future!
Have updated app, switched to two factor and no sound on any of our house devices. Super frustrating.
I know this post isn’t in the right place, I was unable to add it to support. At first, I loved my nanit, so much in fact that I purchased the additional insights for the year. For about a month, I’ve experienced the same ongoing issues: time is off in insights (not every night, but randomly) Camera disconnects App doesn’t…
hi! We are going to finest (part of excellence) punta Cana next week with our son. Can you verify if the nanit will work there? I’ve called them and they weren’t sure. Does it have to connect on a password entry connection? It’s our first time traveling internationally and at a hotel :)
Is there a way to increase sensitivity of sound detection activity on the activity tab?
Did you hear about our new feature? If you use your Nanit Pro + Flex Stand (formerly named "Multi-Stand"), you are able to set up an Alert Zone in the Nanit app! When movement occurs in the designated alert zone, you will receive a pop-up notification on your device. Make sure you have the following requirements to use…
Hi, I have a nanit pro and I keep getting notifications for movement outside of the set motion area. I have turned the motion alerts sensitivity down to less but I am still getting excess notifications. I have attached screenshots of the motion area and when our cat triggered a motion alert when walking past the cot…
White noise keeps randomly turning on and there’s no music note on my full screen app… driving me insane, keeps waking baby! What a POS
Two way microphone audio fails to connect when iphone14 is connected to WiFi, contacted customer support several times and have ran thru all of the steps to try and correct issue (power cycling, repair, turning off router, making sure microphone settings and Nanit app are in and up to date etc) only seems to be an issue…
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Join to hear insights from a new myth-busting study, directly from the ParentData + Nanit Lab study authors, and come away with actionable tips to help identify and overcome sleep disruptions. This event is part of our March 2025 Parenthood Unfiltered series, with expert-led webinars covering teething myths, nap…
This interactive workshop will help parents build healthy sleep habits from day one. Attendees will receive a Newborn Sleep Action Plan to fill out, and walk away with personalized, actionable steps for better sleep. This event is part of our March 2025 Parenthood Unfiltered series, with expert-led webinars covering…
Designed as a hands-on workshop, this session will cover common sleep challenges in infancy, such as disruptions (aka regressions), nap transitions, and nighttime wake-ups. Attendees will get an Infant Sleep Action Plan and expert advice tailored to their baby’s sleep journey. This event is part of our March 2025…
In this interactive session, parents will learn how to continue to foster healthy sleep habits, manage bedtime resistance, and encourage independence. Attendees will leave with a Toddler Sleep Action Plan and clear strategies to implement right away. This event is part of our March 2025 Parenthood Unfiltered series, with…
