hello, our camera white noise and other sounds has stopped working. Please advise what we should do? The camera is only a year old.
we are not able to hear our baby due to the Nanit not outputting any sound. We have tried resetting the app, restarting phones, etc. seems to be an issue all over as I’m reading that this issue is happening to many people. Please advise.
Hi all, We have used Nanit Insights for our first child and now wish to use Insights for our new child. We do not want to use Insights (or the camera) for our first child anymore. A few days before the second baby was born I renewed Insights, and then when baby was born I detached camera, paired it to new baby account etc.…
we recently submitted a ticket for the sound to work. As a result, we needed to reboot the camera by unplugging it from the wall. It appears the sound has went out again right before bedtime. Luckily, we were awake this time. Please help us resolve this issue.
Hello, I enter my code online and it says it is activated, but then in my account it doesn’t do anything and I’m still on basic.
I’m not getting any sound from the nursery on the nanit app. Pls help. Thx.
More of a statement rather than a question. After several says of emailing a support agent I still have camera issues. Tried every single troubleshooting option and the camera still freezes, disconnects and shuts the white noise off randomly. For the cost of this “high tech” camera I am very dissatisfied.
I am new to nanit and I decided to buy it because I saw the option for monthly subscription. However now that I have it set up I see no where to purchase a monthly subscription just yearly. Am I missing something or is this false advertisement?
will the insight work with a toddler bed too? If so so what is the position of the wall camera needs to be?
hello, Is there a way to see which user turned on the nightlight for our Nanit?
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