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Announcement: Email Sent in Error regarding your Insights Subscription
A small number of our insights members recieved an email that confirmed that their insights subscription was canceled. This email was sent in error, and there has been no disruption to your Insights service. We apologize for the confusion and thank you for being part of the Nanit family. Please reach out with any questions…
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Slumberpod
Wondering if any parents out there have had any trouble using their Nanit camera with the Slumberpod?
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White noise controls
I have noticed that the white noise controls don’t sync between users. I put the baby to bed and put the white noise on a continuous loop but my wife had her settings set to 60 mins. Although she did not turn the white noise on, the 60 mins setting was the deciding factor. Is it possible that all users settings sync on the…
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Camera not working
I had my camera installed and working for a maximum of 2 days until it disconnected in the middle of the night and now no lights come on at all. I have unplugged at tried again and still nothing, I have also emailed the support line but have heard nothing back, can anyone assist with what I can do?
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Does the nanit work with Amazon Fire Tablet?
Does the nanit work with Amazon Fire Tablet?
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PSA: Apple Pay
So, our insights subscription was going to run out. We’re working on transitioning to one nap so I’m actually paying attention to how long he sleeps and his wake times, etc. I used Apple Pay in the app to renew. I got an email from nanit saying that my purchase was successful. Then on Friday night (of course) a week after…
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Times don't line up
If you count back when it says baby has been asleep X amount of time, it's usually around the time we pick baby up to feed , not when we put baby back for sleeping. Also receiving alerts that there is motion but nothing showing in the activity.
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2 Children - 2 Cameras
I know you have to switch between the 2 cameras for view but is it possible to have both on background noise? So you can hear both baby rooms? We are having our 2nd baby in March and hoping I can at least hear both rooms at the same time.
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Broken up sleep episodes
Not sure if this is the right category for this question but does anyone have issues with the app breaking up a sleep session into naps? For example baby goes to sleep at 8pm-6am and the app will put 8-11pm on one day as a nap and 11:10-4am as the night time sleep and then 4:20-6am as a nap on the next day? It happens…
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Moving the nanit
Can anyone give advice about your experience moving the nanit once you’re ready to transition to the crib? I am concerned about the sticky pads on the back of the wire covers. Will I be able to reuse them? How can I replace them? Will they rip the paint off the wall?
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Will Nanit work with a 1.5 tog grobag (sleeping bag)?
Hi Thinking of getting Nanit as we’ll be putting our 8mo into her nursery at bedtime soon (currently sleeps in cot in our room). but we’re in the UK and so for a chunk of the year, she’ll be in a 2.5 tog grobag. I read that Nanit don’t recommend the breathing band going over grobags above 1 tog, which to me seems a bit of…
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Nanit update
I’m not sure if it is just me or not but ever since the update on the Nanit app I have had nothing but problems. This morning I woke up to hearing my baby cry and the app not working telling me to set up my camera. It’s been set up for four months. There have been other times they the volume just stopes working. This is a…
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Is it possible to add the white noise button to the live Home Screen?
Is it possible to add the white noise button to the live Home Screen? At the moment we can only access this by going into full screen mode.
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Nanit Stand Placement
Is it possible to place the Nanit Stand at the end of the crib (over babies head) ? Or does it have to be placed on the side ? We have the breathing strip only (no swaddle) so not sure if that needs to be read a certain way.
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Wake insights not aligning with sound/movement notifications?
I am getting TONS of “baby woke up”/“baby fell asleep” insights when I review the previous night each morning. Like 10+ each night. The issue is, there is NO video for any of these events and under the activity tab there are no movement or sound detected notifications! Is this a glitch? Does anyone know what is happening…
