Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Active sleep

edited November 2022 in Camera + App 4 comments

My nanit always records active sleep as my baby waking up. Her eyes are still closed and she’s just transitioning between sleep cycles. Is there a way to account for that?

Tagged:

Join the conversation!

Sign In

To view full details, sign in.

Register

Don't have an account? Click here to get started!