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Not working
Hi my baby accidentally grab the camera and played with it while he was staying on the crib . The camera turn on but then it doesn’t flash anymore or doesn’t connect to the network. It feels like something got loose inside, I don’t know how to open it and take a look, can you help? It is the second Nanit that I got and the…
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Red lights come on when plugged in but reset button not working and does nothing
Hello, I have seen several support threads on the topic but still see no solution. We have the same issue: the camera is not working, we hear a click when plugging it or when pressing the wifi button. Reset steps don’t do anything. none of the steps we could find online helped. We tried to call the support several times…
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Nanit won’t power on
nanit was working fine then the breathing register stopped working and now the camera is off and won’t turn on. Tried taking it off and putting it back, wifi is fine, tried the travel stand, tried a different power source and nothing has worked. None of the lights on the camera will turn on at all
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Nanit pro camera won't turn on
Hi, I have a nanit pro that I quickly set up a few weeks ago and then haven't turned on since. Just getting ready for our new arrival so reactivated the camera and it worked well for a few hours. Then the camera turned off and will not turn back on. Looking at the community boards, it seems this is an issue for several…
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Nanit Camera not powering on
hi My nanit camera isn’t working at all. I’ve tried plugging it into different sockets in different cities in Canada and still nothing. I press the reset button on it and still nothing. It’s worth noting that about 6 months ago, one of the tongs on my flex stand broke inside the camera but it was working perfectly well…
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my nanit will not turn on when plugged in to flex stand or regular stand
Please advise, our nanit was working this morning
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How can I have a working camera again?
Last Thursday afternoon I was testing the Nanit Pro, because that evening it would be the first time to have a babysitter for Astrid. It worked. I also saw a firmware update being done. Later that evening it did not work any more. Still now. No lights works on the device. Also not after a longer press on that button.
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Nanit pro not powering on
Nanit pro not powering on. I have tried to reset, new stand, it has been unplugged for over a day. Still nothing.
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Nanit pro won’t power on
after an update, I can’t get the Nanit pro to power on. No blue light to pair. Tried different outlet. Hub. Tried a power reset. Everything. Of course this is after the one year warranty is up. I want to know how to turn on the camera tho!
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Nanit will not stay/turn on
It’s been a few hours so far of trying to turn our Nanit on and it will not stay on. When plugged in, it briefly shows the red lights and makes that faint click sound. However, about two seconds after, the red lights turn off and the camera is completely off. I try to press the “wifi” button to make the lights flash and…
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Issue with TWO Nanit Pros
My wife and I have been really happy with the Nanit Pro camera as we’d experienced no issues up until a couple of days ago. So, when we found out that we were expecting again last year, we immediately knew Nanit was the answer. As a result, we purchased a second Nanit Pro. On 7/24/23, our first Nanit Pro said it was trying…
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Nanit pro stopped working after half a day!
I purchased the Nanit pro a couple of days ago. Setup everything and it worked for only half a day, and then the camera got disconnected from the app. I tried the troubleshooting steps, but when I unplugged and plugged it back, it seems like it’s not getting powered on anymore. No light visible, and it’s not responding no…