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Discussion List
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Nanit Pro will not power on
I unplugged nanit pro camera and now it will not power back on. Wi-Fi network is live and available, camera lights are not turning on.
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Nanit pro won’t power on
after an update, I can’t get the Nanit pro to power on. No blue light to pair. Tried different outlet. Hub. Tried a power reset. Everything. Of course this is after the one year warranty is up. I want to know how to turn on the camera tho!
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Nanit Pro Camera Not Powering Up/Not Working
Hello, We purchased a Nanit Pro Camera in Nov '22. No major issues until earlier today, when the camera would not turn on at all. Checked the power outlet with other devices, and also checked the Nanit camera itself on our travel stand, and still no lights/powering up. Attempted power cycling a few times, and also a hard…
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Nanit will not stay/turn on
It’s been a few hours so far of trying to turn our Nanit on and it will not stay on. When plugged in, it briefly shows the red lights and makes that faint click sound. However, about two seconds after, the red lights turn off and the camera is completely off. I try to press the “wifi” button to make the lights flash and…
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My camera won’t turn on
I just started using my camera for no more than 3 hours to monitor my newborn. And the camera suddenly shuts down and it wont turn back on. I have the Nanit Pro wall mounted version. I tried power cycling it many times. And it still won’t turn on. Please assist.
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Issue with TWO Nanit Pros
My wife and I have been really happy with the Nanit Pro camera as we’d experienced no issues up until a couple of days ago. So, when we found out that we were expecting again last year, we immediately knew Nanit was the answer. As a result, we purchased a second Nanit Pro. On 7/24/23, our first Nanit Pro said it was trying…
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No power to nanit after removing to travel stand.
I unplugged nanit pro camera to plug into travel stand and now it will not power back on. Wi-Fi network is working, camera lights are not or turning on. I’ve done all the reset as advised for troubleshooting and tried plugging into usb-c. Please can you help with next steps ?
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Nanit pro stopped working after half a day!
I purchased the Nanit pro a couple of days ago. Setup everything and it worked for only half a day, and then the camera got disconnected from the app. I tried the troubleshooting steps, but when I unplugged and plugged it back, it seems like it’s not getting powered on anymore. No light visible, and it’s not responding no…
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App can’t connect forcing to power reset every use
Since a few weeks ago the app frequently can’t connect to the camera after I close it. For example, the app worked all night long, than I close it in the morning. The next time I try to use it, it shows a message of “can’t connect to the camera, start troubleshooting”. Then I have to unplug the camera and plug in again to…
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Nanit pro power issue
I have a brand new pro receiving no power; have tried power cycling, multiple stands and multiple outlets. Support phone line is not allowing callers - could you please advise? Thanks
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