Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Nanit won’t power on
nanit was working fine then the breathing register stopped working and now the camera is off and won’t turn on. Tried taking it off and putting it back, wifi is fine, tried the travel stand, tried a different power source and nothing has worked. None of the lights on the camera will turn on at all