I’m very unhappy with the functioning of insights. If paying for a subscription I should get the features promised. The app inserts video at times it didn’t happen, doesn’t show video of things that did happen, misses when we interact with the kids, when my son gets out of bed etc etc etc. I’ve contacted customer service…
my camera has had issues of not detecting motions that it doesn’t notify us when our kid has left his bed (like wow safety issue). Our motion notification is set to just before high as I read putting it to high May make this happen so we’ve adjusted that. Our motion area box disappeared so I’m not sure if that’s the reason…
every time I hit the microphone option it says connection failed. I already unplugged and restarted. What else can I do?
before I purchase the pro I want to make sure my current travel stand flex is compatible and this hasn’t since had an upgrade?
Hi there! I really wish there was a way to design the notifications to meet the unique sleeping habits of our little ones. My girl will make loud sounds while she sleeps. Loud enough that, even at the lowest sensitivity, it triggers the sound alert. But she is fast asleep, perfectly fine, and mom & dad didn’t need to be…
hello- my audio has stopped working after working fine for over 6 months - I’ve reset everything possible, updated the app, turned off my phone and the Nanit, and still no sound… the issue is present for both my husband and I, but everything else seems to work perfectly fine.
Our child enjoys sleeping with the nanit white noise, but suddenly it has stopped working. Room sound/audio is fine but it wont play any whote noise. The app says its playing it but no sound. We have reinstalled the app (both andriod and apple). Removed the camera from the stand for 10 mins and placed it back on. Switched…
why does my activity tab not load? I have tried all the steps in the help instructions
The live feed is working fine but every other page/tab looks like it's going to load and then hangs without ever loading. I have restarted the nanit, made sure the app is updated, restarted the app…nothing working. Any ideas?
We are celebrating Nanit Week, so we are going to be sharing Nanit tips and tricks on the community! The tips and tricks shared are both from Nanit as well as Nanit families! We would love to hear your Nanit tips, so share them on the thread or message me directly. Nanit's multi-stand is great for traveling, but sometimes…
It looks like you're new here. Sign in or register to get started.
New Nanit users, this one’s for you! Join our Product, Support + Community teams and learn about the App, Insights, and our favorite features for every age and stage, so you can feel set up for success. In this webinar, we'll cover: The Nanit ecosystem Nanit Insights Plans MVP features for the newborn phase How Nanit…
