I’m hoping someone higher up can get in touch with me regarding this issues, and also and want to know if others have this problem as well. I have logged multiple request with support and always get a generic response. For the record I believe I have power cycled the Nanit and Router, reset the Nanit, and removed and…
Is it possible for the breath rate to be seen while using Picture in Picture? If not, is that something being developed? It would be nice to have the video going in the corner with a breath rate overlay of the current number.
2 nights ago I noticed the sleep info was off. I then noticed it had taken the 8 to 1q1 sleeptime as daytime and therefore broken up the night and it seems like baby slept less. It did it again last night. My settings havent changed, I am not in a different time zone. Not sure what to do to fix this. Appreciate any insight.
My husband and I have tried reaching out to Nanit multiple times. When we upgraded, my husband was charged twice and no refund given. They kept saying because Nanit does billing through Apple, their hands are tied. However, we have pictures of charges that have gone through Apple, so wouldn’t Nanit register those payments…
As it stands, the white noise sounds abruptly cut off when they are stopped. This can be disruptive to sleep, and I think adding a 5-10 second fade could help!
I changed my daughters bedtime on the nanit app from 7-9 to 6-8, and i lost all the advanced sleep analytics from the day i changed it onward, does anyone know why? Thanks!
Baby #2 is on the way, so we are transitioning our 2 year old out of the nursery into a new room! The nursery has the wall mount and we will buy a floor stand for the 2 year olds new room. When we purchase a floor stand and camera, can we put that new camera on the existing nursery wall mount? And put the existing camera…
When someone is speaking thru the camera do the red lights change pattern…..get smaller and look like they are pulsing?
my camera is not displaying temperature or humidity %? I just started using it 2 days ago and both of these numbers/this feature has never shown up. Help?
Some of the features are suddenly not available on my app. I am not able to access the event list/video history, all settings. And I’m not getting the message “child woke up 25 mins ago”, etc. My husband’s app is working correctly and as normal. Yes, I have restarted my app and phone. Please help!!!
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