Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).

Movement map is way off

edited March 20 in Camera + App 6 comments

Nanit Pro

App version: 3.9.17 (545)

Camera firmware version: 6.17.506

The movement map is way off, I've uploaded some screenshots of the clips, from several days. It's never generated a correct movement map.


Join the conversation!

Sign In

To view full details, sign in.


Don't have an account? Click here to get started!