I have a wall mount and after updating the app recently, it has stopping giving us insights. It is giving me a message about a “flex stand” but I do not have one, never have. Have been using the same camera and wall mount for 5 years. Is there a bug with the most recent app update??
How are people troubleshooting when activity/ motion detection history doesn’t load. I followed the troubleshooting prompts with the app with no solution.
I can’t get through on the support line? Anyone else having this problem.
Hi nanit fam! I’m receiving sound and motion notifications but they are silent. I tried everything every setting and I’m getting the alerts but no ding. So nervous going to bed with this issue. Here are my settings for reference. Thanks in advance for any insight!
We love our Nanit but I recently discovered the new restrictions on the members of the parenting team. We moved and got a new nanny. To add her we had to remove BOTH grandmothers access. An additional $50/year to add more members of the parenting team is bogus. How many others are enraged by this and the high prices for…
This is so strange when I am in my babies room I don’t see any fly or moth flying around but on the camera I keep seeing a big fly by. Any advice of what I can spray in the room to kill this bug? It’s just so weird I can’t ever see the bug in person.
Why can't the wall mount angle down any further? I have my smaller crib against the wall and this camera at the wall mount angle captures too much activity zone outside of the minimum threshold. Either let the camera angle down more or allow for zoning to go as small or big as a user needs. The minimum threshold area needs…
Hi, We got this as a baby shower gift and we’re very excited for this system. We got it working then turned it off until the baby arrives. We brought home our newborn today and our camera has no power! I see that this has happen to others, Please let me know how we go about fixing this issue.
please help
There's already a pretty lengthy discussion around supporting foot-of-bed orientation, but this is a different request... I'm surprised that the Rotate Video button is still buried in the 3-dot menu, which is only accessible from the main screen and not the full-screen view. I've never seen a baby/toddler that isn't always…
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