Last night my camera stopped with the notifications at 630pm so I’ve gone the whole night without the camera picking up on anything. Anyone else had this fault and know how to make sure it doesn’t happen again?
how do I erase the previous owners WiFi info and connect to my own? I am trying to set up this preowned camera with no success. I tried the resent button which didn’t work and customer service hasn’t responded to me in days
I’m trying to pair my Nanit but plugging it in it doesn’t blink. Pressing the button does nothing. It’s a Nanit Pro wall mount. The outlet is good and my other camera works when plugged in. Anything I can do to make it work?
hi there, I am supposed to have free insights with my camera but I'm not sure how to access it. There was a note in the pack to say upgrade and I will be credited can you explain how this works please?
Our free subscription of basic Nanit insights just ended so I repurchased it on the website through my account. However it is not activated yet (it says on my dashboard it’s there but not activated.) I found information on the website of how to activate but their instructions are different as to what I’m seeing on my Nanit…
Hi, Does anyone know how to filter out my dogs barking from the sound notifications? They set off the noise alert more than my baby crying does.
Hello, I already have a floor stand and flexistand and was wondering if I could purchase only a second camera (without any stand)? Best wishes, Diana
I’ve clipped it back on but now the camera will no longer fit on the travel stand, anything to do here or is it broken forever?
I'm noticing I can't hear my audio after a phone call. The icon says it's on and even after toggling it to off, on, background it still doesn't come through. I have to turn close the app (iPhone > swipe up) and then it works.
been going on for three days and tried all the help advice.
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Ask Nanit's VP of Clinical Research anything about naps! Dr. Natalie Barnett is back in the Nanit Community to answer all your questions about your little one's naps. Wondering what to expect at a certain age, when to drop a nap, or why your little one's nighttime sleep patterns are so different from their daytime sleep…