***UPDATE 10/26: This maintenance has been POSTPONED*** On Monday, September 30th between 11am-12pm EDT, we will be conducting scheduled maintenance to the Nanit network. You will be able to see your baby’s livestream and access other Nanit features during the maintenance window. You may briefly be unable to access the…
I got a floor stand for our Nanit Pro. It came with a flex stand originally. Do I need to update that in the app? If so, how? I know some features are unavailable with the flex stand. Also, the temperature, humidity, and nightlight don’t work since I switched the stand. The camera was power cycled before being hooked up to…
Hello! I might have missed this topic but can someone share how I can share nanit camera access with babysitters? Do they have to download the app and have their own login or is there a link I can share that will grant them access during a limited time frame (IE. only when they are babysitting)?
Hiya! We have the Nanit Pro. Came home after a few days and realized the night light turned off on its own. Does it do that? I’m concerned about hacking. It’s the first time this happened and I’m spooked.
Last Thursday afternoon I was testing the Nanit Pro, because that evening it would be the first time to have a babysitter for Astrid. It worked. I also saw a firmware update being done. Later that evening it did not work any more. Still now. No lights works on the device. Also not after a longer press on that button.
my sound will not work on my nanit camera. I tried restarting my phone, deleting and re-downloading the app, unplugging it and plugging it back in, and checked all settings.
I would love to purchase a milestone video. We don't need the subscription, but only the memory you can provide. Is that possible? We love you guys! Life saver is an understatement. Thank you!
A couple of nights ago, I stopped receiving sound from my son's nursery on our Nanit camera. The video is working great as always, but zero sound. I've checked all settings and have ensured everything is on. I unplugged the camera to reboot it and it didn't help. My older camera is working just fine with the same settings.…
I'm trying to install the nanit app on my google home. It appears on the list when selecting 'Works with Google' but says no compatible devices were found in your nanit account, even though the nanit app is working. Are you able to assist? or tell me if its possible to cast the video to my hub?
hi, I cannot get the sound on my nanit to work. It was working yesterday and I’ve never had this issue before. Thank you
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