Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Missing Crying Due to Phone Volume Turned Down
I wish there was a way to separate the Nanit volume from my phone’s volume. I have ended up turning my phone’s volume down to watch videos on social media while up at night and then forget to turn it back on when I return to bed. Or maybe there should be the inability to turn the volume on