Our free subscription of basic Nanit insights just ended so I repurchased it on the website through my account. However it is not activated yet (it says on my dashboard it’s there but not activated.) I found information on the website of how to activate but their instructions are different as to what I’m seeing on my Nanit…
Hi, Does anyone know how to filter out my dogs barking from the sound notifications? They set off the noise alert more than my baby crying does.
Hello, I already have a floor stand and flexistand and was wondering if I could purchase only a second camera (without any stand)? Best wishes, Diana
I’ve clipped it back on but now the camera will no longer fit on the travel stand, anything to do here or is it broken forever?
I'm noticing I can't hear my audio after a phone call. The icon says it's on and even after toggling it to off, on, background it still doesn't come through. I have to turn close the app (iPhone > swipe up) and then it works.
been going on for three days and tried all the help advice.
Hi. How do I save video history? I am a premium member and have 2 days of continuous history recorded. I wanted to save some of it but I do not see any save button. I am not talking about event clips, which I know how to save. I am talking about the event history that’s available for premium members. my son fell out of his…
connected for the first time 2 days ago, all was working well untill the camera disconnected/became a brick on the same night and has not turned on since. tried rebooting/using differnet plugs/different usb c chargers and still no luck, there are no status light turning on with the camera, it just doesnt turn on and looks…
Hi i'm trying to work out my Nanit Cam's IP address, could you please support?
Good day, Recently my Nanit Pro has not been tracking day time sleep anymore, it is tracking night time sleep and then at nap times it wil say 'fell asleep 13 hours ago'. The daytime nap also does not appear on the dashboard… Is there something I can do to rectify this, please help as this is really frustrating. Many thanks
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Get ready for daylight savings on November 3rd. Ask Dr. Maristella Lucchini anything about preparing your babies and toddlers for daylight savings! PS - don't forget to check out our guides to get a head start: ! About the expert Dr. Maristella Lucchini serves as Senior Clinical Researcher at Nanit Lab—our scientific and…