Hi, We got this as a baby shower gift and we’re very excited for this system. We got it working then turned it off until the baby arrives. We brought home our newborn today and our camera has no power! I see that this has happen to others, Please let me know how we go about fixing this issue.
please help
There's already a pretty lengthy discussion around supporting foot-of-bed orientation, but this is a different request... I'm surprised that the Rotate Video button is still buried in the 3-dot menu, which is only accessible from the main screen and not the full-screen view. I've never seen a baby/toddler that isn't always…
We have had our nanit pro for 2 years now and suddenly this week it keep unpairing and taking it takes several tries to get it pair again. It’s keeps happening at night when our baby is sleeping and if We go in her room she will wake up and cry so then we are forced to go through the night without seeing her. Our wifi is…
Hello! I am going to a Cruise and would like to know if Nanit works at Cruise Ships with a Travel Router?
Hi there, if I have currently have two cameras and then purchase another one, will I get the nanit insights for free for the first year like I did originally? Second question, if I purchase nanit insights and then buy another camera, are my nanit insights subscription connected to both cameras?
Last night my camera stopped with the notifications at 630pm so I’ve gone the whole night without the camera picking up on anything. Anyone else had this fault and know how to make sure it doesn’t happen again?
how do I erase the previous owners WiFi info and connect to my own? I am trying to set up this preowned camera with no success. I tried the resent button which didn’t work and customer service hasn’t responded to me in days
I’m trying to pair my Nanit but plugging it in it doesn’t blink. Pressing the button does nothing. It’s a Nanit Pro wall mount. The outlet is good and my other camera works when plugged in. Anything I can do to make it work?
hi there, I am supposed to have free insights with my camera but I'm not sure how to access it. There was a note in the pack to say upgrade and I will be credited can you explain how this works please?
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New Nanit users, this one’s for you! Join our final App Talk of the year and meet your new Pro Parenting tool. Join our Product, Support + Community team and learn about the App, Insights, and our favorite features for every age and stage, so you can feel set up for sleep success. RSVP to save your spot and receive the…