Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Sleep plan

in Camera + App 1 comment

I am trying to purchase the Nanit Sleep plan for the camera I have ready for my second daughter’s arrival next week. However every time I look on the website it says £40/year but when I log in the price jumps up to £100/year. Please could someone advise how I can get the price of £40/year as originally advertised

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