I purchased the Nanit pro a couple of days ago. Setup everything and it worked for only half a day, and then the camera got disconnected from the app. I tried the troubleshooting steps, but when I unplugged and plugged it back, it seems like it’s not getting powered on anymore. No light visible, and it’s not responding no…
It would be nice to have the ability to set up restricted for a certain period of time where the user can view the camera and disable access during off periods. Would be helpful if needed to give access to caretakers.
I tried everything(restart, reset, reinstall app) but sounds are still not working.
I just got my nanit pro camera and have to say I am kinda disappointed at how delayed the notifications are. I have been searching the community and done the reset of both the app and camera and it still takes 20-30 seconds for the notifications to pop up. Network connection is also good. Any suggestions?
not sure why nightlight won’t turn on. I just got the camera and installed.
we can here the nursery but cannot hear the background noise like the birds or white noise, everything is enable and updated thanks
Hi, The ring of red lights that come on for night vision seem a lot brighter over the last few weeks (we’ve had our camera since 2020 and I’ve never noticed this until recently). It’s gotten to the point where my toddler is scared of it and I’ve had to shut the camera completely off at night (which totally defeats the…
Hi all! my LO turned 8 months today. I’ve been saving all the Nanit age announcement screenshots because I think they’re adorable. This morning I accidentally closed the pop up and now it’s not appearing in my memories tab! how do i get it to reappear? Is there a way to regenerate it? Or is there a template online that I…
Hi, I just set up a new nanit-pro and haven't been able to hear the background audio at all. I have tried restarting the app, re-installing the app, restarting the iPhone and reseting the device.
For the price of the camera…. The quality of the picture when zoomed in is less than desired. But the real issue is the picture quality with the lights off in the room. The night vision IR lights are on, updated camera, removed from power, and restarted app on phone. Nothing helped, attempted calling support line and sat…
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Get ready for daylight savings on November 3rd. Ask Dr. Maristella Lucchini anything about preparing your babies and toddlers for daylight savings! PS - don't forget to check out our to get a head start! About the expert Dr. Maristella Lucchini serves as Senior Clinical Researcher at Nanit Lab—our scientific and medical…
