hello, my husband purchased the Nanit insight memories and received an activation code but there is no where in the ap or my account to enter the code to we can utilize these features. Please advise.
hi, I noticed our camera’s sounds feature are very quiet. I’ve unplugged, deleted app, reinstalled.. I unplugged from wall etc. it’s still very quiet. I have the volume all the way up and it’s still quiet. When I turn the volume to the half way point, it’s silent.
Hello Nanit Team and Community, I am an enthusiastic user of the Nanit Pro and would like to suggest an innovative integration that I believe could benefit many parents. My proposal is to integrate the Nanit Pro with the Samsung WindFree WiFi air conditioner. The idea is to use Nanit’s artificial intelligence to subtly…
Hi - My nanit audio is suddenly no longer working on my nanit camera. App is fully updated as is the iOS on my phone.
I had to relocate my nanit camera high because my child was ripping the nanit off the wall and it no longer detects him in the crib. I no longer get time a sleep. I have adjusted the altered settings as well
Hi I just bought nanit insights basic via my.nanit. I got the invoice in my email but it said on my.nanit account that It’s not yet activated. How do I do? It’s frustrating!
Hi there When I checked the app this morning I was excited to see his 10 month picture but I showed initially and now is not showing in the memory section. I had the same thing with his 6 months and despite forcing a restart and reinstalling the app it never came back. I don’t want to lose the 10 month one too - help!
hello Nanit I have no sound coming from my app. I’ve dis connected and re uploaded the app but nothing is working.
I just installed a brand new Nanit pro and the nightlight hasn’t turned on at all. I have tried power cycling the device with no luck. How do I get the nightlight to work?
whenever I go to pick up my baby or put him back I receive a motion alert but when he is moving around in the crib I don’t receive one. I only happened to wake up to hear him in the crib because I got a sound notification and I heard him with the audio on, otherwise I wouldn’t have been alerted that he was awake because…
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