Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
flex stand and activity
I currently have my Nanit in my room on a flex stand as my baby sleep on our room in her bassinet. I was not able to see the activity last two month and all of a sudden I was able to see 2 nights ago. How can I access activity mode on the flex stand continuously and why did