opened brand new Nanit today. Won’t turn on. Have tried multiple cables/power supplies
I installed two Nanit Pro cameras in my babies nursery 3 nights ago. The Day/Night Summary worked the first day and night and after that hasn't worked since. How do I go about getting that feature back where I can track how long my baby slept and if there were any interruptions etc.
We just purchased the Nanit pro and after setting it up we have no live stream. It gives us notifications of movements and sounds but upon opening the app the live stream does not work and keeps spinning to load. We have reset multiple times and reinstalled the app as well as checked out internet connections. Everything…
Hi - I was auto-billed today for Insights for my child. I meant to cancel this as he does not need breathing tracking anymore. Can I be issued a refund? Thanks, Andrew
Hi there - wondering if this happened with anyone else - we use our nanit when our baby is at a "nanny share" and it's ALWAYS on the flex stand which means it does NOT capture naps. However on April 1st, it caught his naps all day. How do we make this happen permanently? The next day it went back to normal and did not…
Hello, My baby is not due for another two weeks and I’m setting up the last things in the nursery. I would like to startup the camera however I don’t want to miss out on the full year of Nanit Insights. I saw on the forum that it I could request an extension of my Insights subscription so that I can get things started and…
I have noticed that when my baby is napping in her crib there seems to be what looks like a white flash on the screen periodically as well as a clicking noise. What is this?
Hi, On one of my Nanit cameras, I can see my daughter but there is no sound. Please help. Firmware version: 23.1.19
I have the nanit pro camera and the wifi button is jammed how do I fix it or can you send me a replacement. It was purchased in Aug '23 (7 months ago.
I was able to set my Nanit pro up, however, I seem to be having the same issue as many others where my camera just shuts off and cannot reconnect. It barely works 1/10 times when I replug it, but only for a few minutes then nothing. Not to mention, the power adapter supplied with the Nanit never worked to begin with so had…
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