A couple of nights ago, I stopped receiving sound from my son's nursery on our Nanit camera. The video is working great as always, but zero sound. I've checked all settings and have ensured everything is on. I unplugged the camera to reboot it and it didn't help. My older camera is working just fine with the same settings.…
I'm trying to install the nanit app on my google home. It appears on the list when selecting 'Works with Google' but says no compatible devices were found in your nanit account, even though the nanit app is working. Are you able to assist? or tell me if its possible to cast the video to my hub?
hi, I cannot get the sound on my nanit to work. It was working yesterday and I’ve never had this issue before. Thank you
I can't turn on and off the night light. There is only an option for 15, 30, 60 mins. Has this been removed?
How do I turn on my insights subscription
Hello The night light on my Nanit Pro doesn’t seem to be working.
We have 2 Nanit Pros (have had 1 for 3 years) and just recently started having issues with delayed notifications for sound and movement. There is anywhere from a 5-15 minute delay in the event and the notification arriving on any of our devices. This issue exists across multiple iOS devices and both Nanit cameras. When I…
I’m trying to figure out why my Nanit dashboard is not working with my flex stand. It says it’s not available? But that doesn’t make sense. I should be allowed to see it. What’s the point of the flex stand if you can’t see the dashboard.
Should camera firmly fit into multi stand like it does floor stand? Ours is very wobbly and easily becomes disconnected. I’ll attach picture where you can tell it doesn’t full connect.
I created a ticket and multiple updates with no response from nanit for over 24 hours. Our cameras have been hacked. I heard someone say hello in the middle of the night. Second sign is that the camera just turned itself on. Please help me force logout of all accounts and reset my passwords and figure out how to keep my…
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Get ready for daylight savings on November 3rd. Ask Dr. Maristella Lucchini anything about preparing your babies and toddlers for daylight savings! PS - don't forget to check out our to get a head start! About the expert Dr. Maristella Lucchini serves as Senior Clinical Researcher at Nanit Lab—our scientific and medical…