Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Wifi button stuck / won’t click

edited May 2022 in Camera + App 171 comments

Any touble shooting tips? Is there an easy way to open up the camera to fix it? Have tried keyboard cleaner air spray but hasn’t worked yet!

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