Need a camera orientation option?

The camera is positioned at the foot of the crib - that’s the beat place for our setup. As a result, Position Crib does not work properly (wrong orientation) and clicking the video expands the view with the wrong orientation. We tried Rotate video but that only helps in the small iPhone view, as soon as you expand or go to position crib, it’s wrong again. Feels like a basic feature. How do you fix this?

Comments

  • Melanie
    Melanie Nanit Team

    @Brendan Nanit must be placed on the long side of the crib so that you can properly calibrate the crib. The only way to resolve this is to move your stand to the long side of the crib.

    Placing your Nanit on the long side of the crib allows your camera to get the best view of your baby’s crib and ensure our analytics function at their very best.

  • Brendan
    Brendan Member
    edited September 26

    Thank you for the quick response! That’s purely a software issue. Nanit works perfectly fine on the short side of the crib (as shown above), but the software is missing support. When will this be added/fixed?