whenever I go to pick up my baby or put him back I receive a motion alert but when he is moving around in the crib I don’t receive one. I only happened to wake up to hear him in the crib because I got a sound notification and I heard him with the audio on, otherwise I wouldn’t have been alerted that he was awake because…
Hello, Tonight my night light turned on full blast by itself then dimmed to off. This is very concerning. I hope my camera has not been hacked.
our sound stopped working on our app when our camera is on within the last week or two. We have unplugged the camera and the cord to the wall multiple times and still not working. We need the sound or the camera isn’t that helpful.
has anyone noticed how quiet the notifications are after updating to IOS 17? We’ve missed every notification with the new Apple iOS 17 default alert tone. The default alert tone cannot be changed on the phone, is there any way to change it from the app? Is there a fix being planned to allow us to change the alert on the…
hello, the camera microphone is very sensitive i can hear myself talking from the next room ok my iphone while viewing. I cant find a setting to lower the sensitivity of the microphone
I have reset it, I have plugged into several outlets I know work and nothing. I have the Nanit Pro with stand.
Hey I was wondering how to change the main admin for the sign in page. My baby's father gave it to me after using it for his baby. But now I can't sign in to it without his consent and he is now currently, unreachable.
Ever since the app updated, the sound intermittently works. There have been several nights where my daughter wakes up crying and we hear nothing through the app. Please help! We need a second camera now to ensure we hear her crying.
I bought Insight Memories during the Black Friday sale and have been attempting to enter the activation code for over 2 weeks now. Support has already been contacted. I received one response relatively quickly saying to send a screenshot of the activation code so they could confirm. That was completed, and then radio…
Our brand new camera is broken due to the night vision not working at all. A help ticket was submitted, however, after 9 days it still is not resolved. Support has been unresponsive for the past week. If you are considering buying a Nanit camera, I caution you based on the experience we have had so far.
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Parenting comes with a LOT of things—like, literal things. From cribs to carriers, bottles to teethers, everyone has a holy grail product that they couldn’t get through parenthood without. This event is dedicated to breaking down the good, the bad, and the necessary when it comes to “must-have” baby products. Whether you…