I participated in a developmental study and at the end was provided a code to get a year of insights once my current subscription ended and I have been trying for multiple days on multiple different devices trying to get the activation code to work. I have reached out to the support team as well as the people who ran the…
i just got a nanit pro camera and when I should have 1 year free sleep insight, I only have 6 months. So, what’s the problem?
it would be nice to be able to schedule the camera on/off setting for specific days and times. For example, we want to turn it off in the morning when we leave for daycare and then back on in the evening prior to normal bedtime. I would assume reminder notifications that it’s turning on and off at scheduled times would…
just bought and installed a Nanit Pro camera with a Flex stand on a fixed wall mount.the app now says it doesnt support Insights which is in contradiction with marketing material. How can i get FULL functionality as advertised? it also constantly “buffer”.
my nanit started playing white noise very loudly today. The music note symbol that used to appear in the enlarged view is no longer showing up. I have restarted, unplugged, and fully reset my nanit camera, and it’s still playing the white noise. How do I turn this off?
How do I find the IP or MAC address to my NanitPro?
Hi, I bough Nanit insight subscrition during black friday and just have a baby. When I trued to activate it, I keep getting stuck at the activatio page. Can you help me ?
My Nanit looks the same as always with the four red lights on the camera, but all of the sudden the night vision stopped working and I can’t see anything. I tried to reset several times but nothing has worked. Anyone know how to fix the issue?
Our camera was dropped by our toddler and the wifi button is stuck. Is there a way to get this fixed without purchasing a new camera?
i purchased the insights plan through the online shop and there is no option in the app / website to activate it using the activation code provided after purchase. I’ve seen posts in the past with this question and hoped it would have been resolved by now. Please assist.
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