Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Notification Snooze Feature Request
On the RING cam app, when a notification pops up when a gardener is working outside or something, we are able to snooze it for 30 min to 1 hour.
The nanit notifications should have a similar snooze feature on notifications. Our nanit notifies us constantly throughout the day due to passing cars affecting the light in the room when no one is in there.