Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Nanit Scheduled Maintenance on December 18th, 2024
On Wednesday, December 18th between 11am-12pm ET, we will be conducting scheduled maintenance to the Nanit network.
You will still be able to see your camera’s livestream during the maintenance window.
During the downtime you may briefly experience:
- Delayed Insights analytics
- Delayed push notifications
- Unavailability of the Activity and Dashboard tabs in the Nanit Camera App
To get the most up to date operational status, please visit