I have been dealing with my videos history not working for awhile now. Whenever I go to my event list or video history all it says is “video not available from this time.” I have tried everything and I do not want to pay for the expensive plan if I’m not getting what I’m paying for. Please help.
I just updated the firmware on the Nanit camera and now the speaker is no longer working. There’s no sound for the music and also no sound when I use the microphone. I've already done a hard reset and trying unplugging the camera, it did not fix the issue. I bought the camera over a year ago so I'm outside of warranty! :(
In the past few days, my camera keeps disconnecting. I put my baby down for a nap or bed then open up e app on my phone or iPad and it states, “trying to reconnect your camera.” I then have to go back in and play with it to get it back working (unplug, restart, etc) and it eventually works. However, the next time I go to…
Went to bed with background audio on but from midnight to 3 am it says my device was disconnected and there was no monitoring or anything going on. We had a bad storm so our WiFi most likely went out, however I have the cellular setting turned so even without WiFi it will keep the background audio on. Is there anyway to…
Hi. The live camera works but my nanit video history hasn’t worked for 4 days. It keeps saying video is unavailable. I have been using this for 9otnhw and haven’t encountered this issue. Please help!
i just got a nanit pro camera and when I should have 1 year free sleep insight, I only have 6 months. Runs out in D ecember So, what’s the problem and what's going on?
I tried the camera with multiple bases and even a usb-c just to see if I could get any power. It’s dead. Nanit Pro only 6 months old. How do I get a replacement?
I’m new to the Nanit camera and last night was our first time using it. I woke up in the middle of the night (3am) to feed baby, and from there on out til her morning wake up (8am), it counted that time asleep as daytime sleep. How do i get those hours counted as nighttime sleep?
What can I do to solve this delay sound?
my camera mounts securely to the wall mount, but doesn’t click into the flex stand and it’s super wobbly. I saw this is a very common issue.
It looks like you're new here. Sign in or register to get started.
