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Help pls… app no longer running in the background?
Previously, the app would continue to run and I could hear the sound in our nursery while browsing the internet or using other applications as long as the app was still open in the background. I was also able to lock my phone without the screen staying on and could still listen to the sound in the background as well. All…
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Temperature calibration/reported incorrectly in app
Anyone else having issues with the app reporting incorrect temperatures? @Tali tnx
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Anyone having issues with the night light turning off on its own?
We’ve been out on a family trip for the past two weeks. When we came back, I noticed my son’s night light was off (I leave it on always). No biggie, the neighbors reported a power outage so I figured that’s what caused it to turn off. But since we’ve been back, I’ve had to turn it back on multiple times because it turns…
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Camera is working
We have had our Nanit for a little over a year. It’s worked great up and til now. The camera stopped working the light won’t go on and app keeps saying to reconnect and we have tried everything. Internet connection isn’t the problem it’s never moved or changed and we have never had a connection problem. Please help it was…
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📣 New Bundle! The Newborn To Two Bundle
We are excited to announce our newest bundle offering - our Newborn To Two Bundle includes everything you need to be prepared for your baby's first two years! For those of you who are current Nanit families, you are most likely familiar with all (or most!) of the products in our bundle and probably have a few of these in…
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Insights Status Update
Between the hours of 9 pm and 11:30 pm ET last night we experienced a networking issue that caused some insights events to have missing clips. This issue has been resolved. You can always see the status of the Nanit network on our status page.
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Insights Sleep Effiency
So this is something that bothers me quite often when I wake up and check my baby’s sleep summary in the morning. I’m wondering how accurate the Nanit Insights are. My baby always has 70%-85% sleep efficiency, but never in the “optimal” area. We did sleep training, and if not foe the Nanit would be thinking our baby slept…
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Tips for sloped wall over a crib
Our daughters room has a sloped wall that comes out over her crib (imagine like it’s under a tent). Our floor stand is too tall to fit under it. Would the wall mount work if we mounted it on the sloped wall and angled the camera up? Does it allow you to angle the camera up to down? Do you have to use the cord protector…
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Monitoring and Background sound question
Hi, New parents here splitting our nighttime duties. I was hoping someone else has already thought about a solution to our dilemma My wife and i are splitting duties at nighttime and we pre-set times when we will wake up to feed our baby. The question is, is there a way to automatically turn off my background monitoring or…
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Very inaccurate insights
I have been getting extremely inaccurate insights. My baby is an excellent sleeper, barely wakes up in the middle of the night, and usually falls asleep within 5 minutes of being put to bed. However, insights show that the sleep onset is 3+ hours every days... For some reason it reads that my baby is put to bed at around…
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Alternate to using phone app at night?
Lately we’ve been having wifi issues that cause the app to disconnect at night, and I’ll wake up in a panic realizing I can’t hear anything from his room. Curious if anyone here uses a second “non wifi” type of monitor that can be on as a backup or in place of the nanit app at night?
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Camera Seems to be taking Photos.. Hackers?
As I am watching my baby sleep, it seems that the Nanit camera is taking photos of my baby. I checked if it happens when he is not there, and it doesn’t it. Does anyone have had the same experience? Thanks Carla
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Mounts cross compatible?
Hi there, We have our second baby on the way and are planning to buy a Nanit Pro and thinking about replacing our current Nanit Plus that’s over our crib. Since I already have the wall mount for our current camera installed, I’m wondering if I can just pop the Plus off and stick the Pro on without needing to replace the…
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Incorrect data
Is anyone else having issues with incorrect data? Multiple times last week my Nanit said my daughter was helped to sleep, when she wasn’t, she was just placed in her crib and zipped into her sleep sack. Today I received a tip in my email about putting her down awake, but we always do, she just falls asleep very quickly…
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NANIT PLEASE CREATE A CRIB MOUNT!!!
Please Nanit!!! Can you come out with a crib mount for the camera! I live in a one bedroom condo and my baby is in our room, next to a window. There is no way to connect the camera via the wall mount or the stand (We have tried every option) - we even thought of suspending the camera from the ceiling. Currently we have the…
