Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Temperature/Humidity not being displayed
Hi all,
We have had the Nanit Pro for a year and a half. About 5 months ago, the temperature and humidity stopped displaying. I see this is a common issue and am seeking help to get this resolved. It is now winter and something we would like to monitor. We have opened a ticket, troubleshooted the device, tried a different stand,