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Is insights retroactive?
If I sign up for insights premium will I be able to watch videos from a few days ago??
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White Noise Broken- STUCK ON!!
HELP!!! The other day we were messing with the white noise option on my app. Somehow one of us selected “chirping birds” and it was not turned back off immediately. Now - there is no option to select white noise at all anymore on my app…. Like I can’t even turn the birds chirping off!!! 24/7!!! Like birds don’t chirp at…
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Does the "Nanit Plus Wall Mount (Only)" accessory come with the power cable?
Aloha from Hawaii! We bought the Nanit Pro floor Mount kit and love it so far. We wanted to also buy the wall mount kit to place in another room so we can easily move the nanit from room to room during the day. Does the "Does the "Nanit Plus Wall Mount (Only)" accessory come with the power cable? If not are we able to buy…
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Alerts
Why are my alerts so off? My son will be awake and screaming and I do not get alerted. I have to use an old fashioned baby monitor for sound because I rarely am notified when my son wakes up. Also, my insights are never correct. It will say my son is not in his bed when he is, will miss wake ups, and miss visits all…
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Broken Camera Microphone
I have the Nanit Plus baby monitor, and it was purchased 1 year 5 months ago, but has only been used for ~9 months. A month ago, it stopped playing noises & the microphone feature to talk from your phone to the cam was not working (i.e. best guess is the microphone is broken or a connecting wire for the mic). I checked…
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Breathing monitor status & Alexa
I have Nanit connected to Alexa and therefore our bevy of Alexa-enabled devices, like Amazon Shows and Fire TV, but one thing I'm not figuring out how to do is see the breathing monitor status along with the video? Is there a way to enable this that I'm missing? Thanks!
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Suggestion: select area to record and display video with
Since videos take alot of bandwith, it would be great if its possible to crop exactly the area we need app to show and record. this way it will help finish uploading data video faster capturing exactly area of interest and also gives more privacy, since feeding moms in most cases are included in the main camera area and…
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App Request: More playback controls.
Can we please have play controls (back/forward/etc.) when viewing any video in the ap/? As it currently is we only have play/pause which leaves a bit to be desired when the "activity" is pretty far into the video or if you want to rewind and see something again quickly. Thank you for the consideration.
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Firmware Update Frozen
Naturally had to happen at bedtime that our camera can’t be used because of a firmware update which has taken more than an hour, I think it’s frozen, how do I sort it?
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App not responding
Anyone else have to force close their app sometimes to begin breathe wear monitoring due to app not responding to attempt?
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Nursery sound won’t turn on
Hi. The camera was disconnected for a couple of weeks, now I plugged it in and have no sound. In the app it says Audio is disabled from settings, I go to settings and try to turn it On, but it won’t save and is off, so I get no sound from the nursery. Any suggestions what to do? Please help Yulia
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Can your Nanit pick up the sound (and send notifications) from white noise machine?
Does anyone gets sound detection notifications constantly on your phone in the middle of the night?
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Feature Request: Press to Talk - Don't Mute
Hi, If there's a better way to do this, please inform me. I wanted to make a feature request with the nanit camera. You have the microphone option that is 'press to talk'. Sometimes when my wife is trying to console our baby, I may try to press and talk to speak to her. She's over 80ft away, and there are multiple walls…
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Buying a Floor Stand Alone
Is it possible to purchase just the floor stand? I already received a Nanit Pro Camera and Wall Mount from my baby registry but we are not going to be able to mount it on the wall behind the crib
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Nightlight timer shutoff.
When you set the nightlight timer to shut off after however many minutes, will it gradually get darker until it’s off? Or will it shut off very quickly?
