I have been nothing but heartbroken and stressed, not only can I not sleep because of my child but now my monitor is no longer working. I rely on this piece of tech to work to ensure I wake up for my child. The WiFi button has completely come loose and it seems that this is a common problem, I have the nanit original. I am…
The first time at 11:45-11: 50pm I was woken up to heavy breathing like noises coming from our iPad coming from the Nanit. I took a video on my phone because I thought it was so bizarre. It sounded like a dark Vader breathing. We don’t use the sounds on the Nanit. We have a separarte brown noise machine that is on low.…
My daughter naps in her crib with her Nanit on, twice a day. Yesterday there were no daytime insights and last night said there wasn’t sufficient data. She was in her bed all night last night, over 10 hrs. Today she’s already napped once and there is nothing for this morning. Kind of annoyed I’m not getting what I’m paying…
One day one of the camera pins didn't come back out after transferring to our travel base. The pin has gone inside of the camera unit (I believe) and I can hear it rattling around inside. We have a baby on the way in the next few weeks, and I'd like to get it fixed asap. Is there a way to disassemble the camera housing? Or…
We love the nightlight as it offers a subtle glow for the nightfeeding and checking on our baby. We use it every day but more often than not we forget to switch it off in the morning as once daylight hits the room you can’t tell it’s on. can you please develop a 6/8 hour auto shut off timer or even better set a time to…
I recently updated my Nanit app and I no longer see baby’s longest stretch when I look at the dashboard stats. Has this amazing feature been removed or is it user error and it’s in a different location?
4/09/2023 for some reason I will get a detection notification and sound but when I click on it it tells me to wait a few minutes then tells me “no video available and I’ve been trying to see what had woken my son up and I can’t view it and I tried everything.
Is anyone else experiencing disrupted sleep metrics from random flashing that happens? When we view the camera, it almost looks like a lightbulb or the flashlight is brightening then dimming, and it’s reporting it as motion detected. When we try this out when we’re in the room, there’s nothing discernible happening, so I…
Hi - I’ve set up the Nanit Pro for our baby due in a couple of weeks, but I can’t finish setting it up without buying a plan. I don’t want to buy or start the trial until baby arrives, so how can I finish the set up in the app? (I want to familiarize myself with the app)
Hello, I have a Nanit Pro which powers on with the Flexi stand, but not with the floor stand. The floor stand was gifted to me by a friend. Holding the bottom button down for 10-15 seconds does nothing, with no blue light. It's as if the floor stand isn't receiving power. Please help :)
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