I noticed other people are having this issue too. I’m concerned over the potential fire hazard. It shouldn’t be this hot. It has also stopped working completely.
my camera is connecteed to the floor stand. can you help me fix?
Hello, I have a Nanit Pro which powers on with the Flexi stand, but not with the floor stand. The floor stand was gifted to me by a friend. Holding the bottom button down for 10-15 seconds does nothing, with no blue light. It's as if the floor stand isn't receiving power. Please help :)
Hi there, suddenly we can’t see our daughter properly and the image is very dark - the night vision seems to be malfunctioning. Can you please help? Thanks!
Hi, I've seen a couple of posts here in the past asking about release notes for firmware updates to the Nanit camera, but the responses from the Nanit team are always evasive and some form of "we'll forward your request to our development team" with no further follow up. When will we know what changes are being added to…
My Nanit pro reset button suddenly stuck and I’m unable to pair the camera. This has happened right before I’m about to leave for my vacation. From the community, it looks like it’s a known issue and I have emailed the help. How long it’ll take for the new device to reach me ?
We have a Nanit Plus set up in a room that doesn't get a lot of direct sunlight - but during the day it gets plenty bright to get a good picture from the camera. When the app is set to Auto night vision, the camera almost always stays in night vision mode, only switching this off during the few hours when it is brightest…
Hi, I see this has been posted multiple times but I cannot seem to access the solution. Our pairing button is stuck and rendering our monitor useless. How do we solve this?
I have been nothing but heartbroken and stressed, not only can I not sleep because of my child but now my monitor is no longer working. I rely on this piece of tech to work to ensure I wake up for my child. The WiFi button has completely come loose and it seems that this is a common problem, I have the nanit original. I am…
Hi, just wanted to check with you. We recently got Nanit baby monitor set and when i Attach it yo flex stand it only attaches to it very losely i.e if you tilt it forward by more than 45 degrees it just falls off. Is this correct or did we receive faulty unit? Thank you? Also are the attachemtbs same on Floor Stand.
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