I'm on my 3rd kid using a Nanit. I actually got a second Nanit when we had our second kid. With the first 2 I didn't have to worry about getting those nice popups that they were 'x' months old as the cameras were connected to each kid. Of course being the stereotypical 3rd kid, I forgot they didn't have connected profile…
The past 2 nights my app has alerted me of sounds every hour or so overnight but when I replay the video, there's no sound. Sensitivity is on the lower end... why is this happening? Our camera has also disconnected twice in the last 4 days and we've had to unplug and plug back in... not sure if they are related.
Just set up my Nanit pro Camera with floor stand and it will not power on. Straight out of the box. What's the fix for this? Tried several adapters and outlets. No power whatsoever.
Anyone know what is going on with their customer service? I've had a ticket open for a long time, decided to call them today multiple times and no answer.
hello, my video history isn’t updating. I like to go back to see the history but for example, it’s 10 am and the last video history shown is from 6 am. Usually it’s just a few minutes behind, not a few hours.
It would be helpful to have the option to rotate the camera view within the app, including in the pop up view. It would also be helpful to persist the zoom in the pop up view.
Hi there, The part of the wall mounted Nanit stand that you use to adjust the head of the Nanit from looking up and down is now extremely loose that the camera will not hold at a 45 degree angle. It just flops down and in turn only shows me a wall when wall mounted.
my nanit camera appears to be a purple color when im looking at it through the app. Its the same on two phones so I am assuming its the camera. Does anyone know how to fix it? Thanks!
It would be helpful if parents could manage both the Nanit camera and the Nanit Sound and Light machine from a single app. I was surprised to find out they are managed as such separate products and expected them to pair better together.
Dear Nanit Support Team, I hope you're doing well. I'm experiencing an issue with my Nanit baby camera's view alignment. When I place the camera at the foot of the bed, the full-screen view appears sideways, and it does not align with the bed's position. Ideally, when the camera is placed at the foot of the bed, the…
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Get ready for daylight savings on November 3rd. Ask Dr. Maristella Lucchini anything about preparing your babies and toddlers for daylight savings! PS - don't forget to check out our guides to get a head start: ! About the expert Dr. Maristella Lucchini serves as Senior Clinical Researcher at Nanit Lab—our scientific and…