Hi - We just got an upright camera with a base that has two legs (the third side leans against a wall). The upright piece snapped just where it enters the based. This appears to be an occasional break on these. I've seen coupling sleeves for sale for this specific break on these but they aren't Nanit brand. Suggestions?…
having problems with the nanit pro camera and network connectivity the last three nights. The camera is off during the day and when we attempt to turn it on in the evening for bedtime, the app says there’s network connectivity problems. Each night I have tried resetting the WiFi and mesh networks as well as unplugging the…
Hi there, how do I save/download video with audio using the latest Nanit? Previous versions allowed direct download of the videos through the Share feature, seems like that’s no longer available.. Please help. Screen recording doesn’t work since there’s no audio. Also can I speed up the video history so I can quickly watch…
Hi - for the past month when I set the app to "background audio" once I am out of the app the audio skips in and out. I can hear my white noise machine and then it gets choppy. Seems to be a common issue for a lot of people. And yes I have power cycled many times. please help
I have an extra profile I need to remove from my app. Where is the option to remove it?
I am in central time zone and when I go to Nanit Home Settings > I select GMT-06:00) America/Chicago because I’m in central time zone. The time right now is 2:30 PM CT and the display screen is showing 14:30. How do I fix this? I’ve unplugged and turned off, waited and turned back on. Restarted etc. and the time is still…
background audio keeps disconnecting after working for 8 months
Microphone is currently not functioning but camera works fine. Have two cameras, both on same firmware. One works, the other doesn’t. Have tried resetting and rebooting it, along with toggling sound settings.
You asked - we answered! Our team is excited to announce the launch of Nanit’s Split Screen feature (launching 7/13). We are the only smart baby monitor to have this feature available and it has been one of our top-requested features! 🤩 As you are exploring this new feature, we anticipate that you may have some questions.…
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