Our Nanit has been tracking night time sleep as a nap. He usually wakes up between 4-5 to have a bottle then goes back to sleep. Put him back to sleep around 5 AM this morning and he woke up at 9. The Nanit counted it as a 4 hour nap. My “out of bed” time is set 8 am - 10 am. This is the 3 or 4th time this has happened and…
This morning, I woke up because I heard the noise the phone makes when a picture is taken. When I look in my photos app there were three photos that were taken with the Nanit camera, but I never clicked the button to take the picture. Has this happened to anyone? Suggestions? It’s not happening on my husband’s phone.
how can I ensure the night vision works as camera is useless without it. I’ve reset the camera multiple times. Unless a light is on the camera does not work in the dark. Please advise on a solution.
I just bought and set up my camera but when I turn the lights off, night vision does not work at all even though it’s turned on. What could be the issue?
HELP!!! All of my video playback plays at a fast forward speed with no audio. I can’t find any setting that may be causing this, nor can I find anything online to explain how I would fix this.
Hello!! Is anyone else's night mode message "Tap to brighten screen" not going away like it should? Mine and my husband have been doing it for a while now. I have done all things uninstalled it, signed out, turned my phone off and it still doesn't go away like it use to. I have the beta app and my husband has the regular…
My WiFi company needs the MAC address but i dont know where to find it?? They need it in order to keep my app working
has anyone else found it impossible to get hold of the customer service team? I have called over thirty times, sent multiple emails to multiple email addresses and their online message service and I haven’t got through once. Any suggestions welcome as have a newborn and really need help connecting the camera
Please stop the pop-up from showing about controlling the sound + light through the camera app. I have to click it to make it go away every time I open the camera app.
It would be so helpful if when I get notifications on my phone for motion or sound I could snooze them for 5 or 10 minutes. My RING security system has this IOS feature and it is so helpful. It would be super helpful to snooze from my I watch or iPhone when putting baby down for a nap so I don’t get notifications during…
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