i am losing sleep seeing that my Nanit is registering that my baby is moving while she isn’t because I assume that it interrupts her breathing monitor and won’t alert me accurately if she stops breathing. How do I fix this
Our monitor issued a red alert last night and completely terrified myself and my husband. I sprung out of bed instantly to grab my daughter. She appeared completely fine - sleeping and calm (no gasping, no signs of distress) When replaying the live feed, it does appear that she was motionless for several seconds, but we…
I just received a Red Alert that I believe is false, which I submitted. I received two other false red alerts a few weeks ago that I submitted as well. The response on the tickets for the previous alerts was that the cause is unclear. Is there a way to escalate the review my videos so that we receive better answers? These…
For a camera that is supposed to calm my nerves, it’s doing quite the opposite. I have had NUMEROUS false red alerts, including 2 more last night and the emails I receive from Nanit just say they are unsure why? Tips, suggestions, assistance? Thank you
We just received what I think was a false red alert for the first time. I have used this camera and breathing wear for both of my kids for years and this has never happened. I am extremely shaken and upset. I see other people have had the same issue. By the time I got to my baby he was visibly moving and awake from the…
we had a red alert go off tonight for the first time ever. We have used nanit for our first son who is now almost 2 and our 4month old. It went off around 3:45am and scared me to death. But when I looked at the camera he was moving. Wondering what triggered this. I have watched the video probably a hundred times and cannot…
The breathing ssssion keeps saying baby out of crib and ending session. I have a new Nanit Pro only used for a month so far. I’m really frustrated. I’ve always had issues with it saying baby is moving when baby is completely still but now this is new. Also had a false alarm last night. We use owlet too and no issue there…
Hi! Received my first red alert at 4:49am. Had just moved Nanit location, but very clear. She also wears Owlet. Red Alert woke her up before I could even pick her up and she is next to me in crib. Owlet showed deep sleep, but 99% oxygen and pulse rate 112. It scared me so much and I now have even worse PPA. I did submit it…
Had our very first red alert throughout the night at 2:51am. Was the scariest thing, my baby is 18 months old and we’ve never had any false alarms like this. I reviewed the video and it looks like it was possibly a false alarm, but it’s hard to tell. I reported it false to hopefully get some more answers to see if this is…
My baby (4 month's) has recently started rolling over from back to front, and did it for the first time in her sleep last night. I am shocked that when I checked the breathing motion had simply stopped and only came up with the "baby out of crib" notification to stop monitoring or report (the report function also did not…
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