Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Nanit Pro Breathing False Alarms
After using our Nanit Pro with no issues for over six weeks, we are now suddenly getting consistent No Breathing false alarms. The first one was on 10/5/2024 at 2:28 AM. We then received two more — 10/5/2024 at 8:41 PM and again at 2:14 AM. All three times the baby has been breathing and sleeping deeply, and responds to