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I'm seeing other moms reporting numerous false alarms recently, despite not changing anything about their camera or breathing band set up. Many of these reports have been for much younger babies than my own- who is 20 months. We have had great success and felt very comforted by this technology for our child, but for the…
Hello, I’ve reported 5 false reports in the past few days. It’s really starting to take a toll on us and our anxiety. We are at the appropriate angle and wrap the strap tightly - but not tightly- against our 10-day old baby. Please help!
We used Nanit for our first child and never had false red alerts. We're now using it for our second and have had 3 close together. How do I know if she actually has breathing problems or if it's an issue with the app? What can cause this? All of our circumstances are the same as they were for our first back in 2022. Same…
I bought this camera because I thought it would red alert me to when the baby stopped breathing but I’ve woken up and checked my phone to see just a notification that the camera could not detect baby and asked if I took baby out of crib and stopped monitoring. Why wasn’t I notified?! I got this for peace of mind and was…
We have been using the Nanit Pro + Breathing Motion Monitoring with our 4 week old for a couple of weeks now without incident. Today, however, we started receiving false red alerts. No fewer than 3 over the past 16 hours. They have understandably caused us an extreme amount of anxiety. We have been unable to identify any…
I opened a help ticket about this on Monday, but no word and now it’s Thursday. My camera loses my baby during the night. I’ll wake up and the app is on a loop between “measuring…”, “searching for…”, and “tap to restart monitoring”. Since it momentarily finds my baby, monitoring never stops long enough for me to get an…
After using our Nanit Pro with no issues for over six weeks, we are now suddenly getting consistent No Breathing false alarms. The first one was on 10/5/2024 at 2:28 AM. We then received two more — 10/5/2024 at 8:41 PM and again at 2:14 AM. All three times the baby has been breathing and sleeping deeply, and responds to…
i am losing sleep seeing that my Nanit is registering that my baby is moving while she isn’t because I assume that it interrupts her breathing monitor and won’t alert me accurately if she stops breathing. How do I fix this
Hi. I’ve had a second red alert this evening, thankfully baby is fine, but I didn’t get a notification come through on my phone. I get noise and temp notifications even when the app isn’t on so can you help me ensure I get the red alert notification please? I don’t have it on in the background but they come through fine…
Is there a way to stop the very loud "monitoring stopped" chime on the Nanit Pro? It's woken up the baby several times when we are dream feeding him in the nursery. I'd say 7/10 times it will wake him up at night, and it's incredibly frustrating. We We've resorted to carrying him out of the room, manually stopping his…
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